World Bank Group
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Job Description
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Description
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The Program Assistant will provide a wide range of administrative support to the Unit/Team.
Her/his duties and responsibilities will include, but not limited to, the following:
Her/his duties and responsibilities will include, but not limited to, the following:
- Providing full logistical and secretarial support to business related activities, including:
- arranging travel schedule;
- organizing meetings/events/workshops,
- coordinating schedules taking priorities into account, monitoring and communicating changes and other information to the appropriate staff, inside and outside the immediate work unit, including IFC stakeholders,
- maintaining up-to-date work unit project and other files (both paper and electronic)
- translating/drafting a variety of routine documents, applying effective proofreading and grammar skills in English and local language.; and assisting in preparation of various presentation materials in power point.
- Providing primary assistance in the implementation of the unit’s work program, including some specialized support in a specific area(s), e.g. task management, database management, editorial assistance, procurement, etc.
- Assisting Managers/Transaction Leaders in managing stakeholder relationships, which includes both internal and external IFC clients,
- Assisting clients and partners in implementation of marketing and communications plans/ strategies for Program. This includes assisting in development of content for brochures, press kits, web pages and other channels.
- Identifying and resolving diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining an appropriate application.
- Understanding of IFC guidelines and procedures for project cycles; serving as information resource on status of projects. Ensuring effective filing of a variety of documents and correspondence, including primary project information, appropriate clearances, uploading and downloading documents in Idesk/Iportal.
- Serving as an information resource on status of project/products (e.g. procurement, contract management, portfolio monitoring & reporting) and drafting a variety of correspondence.
- Undertaking ad hoc inquiries in standard and non-standard databases. Retrieving, maintaining and presenting data.
- Attending meetings and participating in field work and other program activities as may be required by the Manager/Transaction Leaders.
- Attending meetings, drafting minutes and ensuring timely clearance and distribution.
- Working closely with other ACS staff in the office and providing back-up support to other program assistants.
- Mentoring less experienced supporting staff, proactively sharing knowledge and information, promoting cooperation within ACS community and suggesting ways of enhancing efficiency.
Selection Criteria:
- Bachelor’s degree with at least 5 years of relevant experience, preferably in the international organization.
- Excellent written communication skills, ability to draft a variety of correspondence and edit materials independently;
- Experienced working within tight deadlines and under pressure; flexibility to work overtime during peak periods on a short notice.
- Demonstrated capacity to multitask and prioritize workload, work with minimal supervision with initiative and resourcefulness. Ability to follow through team’s priorities and respond to requests for information in a timely manner.
- Excellent time management and organizational skills. Ability to demonstrate good judgment, tact and high level of discretion in dealing with confidential and sensitive matters.
- Outstanding interpersonal skills and sound judgment to effectively deal with staff at all levels.
- Full proficiency in English, both written and spoken; Strong preference for proficiency in Thai, both written and spoken.
- Proficiency and prior experience in MS Office: Excel, Word, PowerPoint and Outlook.
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