Program Assistant

The mission of the USC Suzanne Dworak-Peck School of Social Work is to improve the well-being of vulnerable individuals and communities, advance social and economic justice, and eradicate pressing societal problems in complex and culturally diverse urban environments throughout Southern California, the nation, and the world. Our mission is achieved by providing students with experiential, practice, and competency-based learning, and culturally responsive training that is informed by evidence and best practices.

The USC Suzanne Dworak-Peck School of Social Work, Office of Community & Clinical Programs Office is seeking to hire a Program Assistant to join its dynamic administrative team at the University Park Campus. Practicum Education provides Master of Social Work graduate students a real-life experience through their practicum internship. This position will report to the Program Administrator and will hold a critical role in providing high level support to students, community partners, and practicum faculty and staff. Candidate will be directly involved in the daily activities of the department. Must be a fast learner, have excellent verbal and written communication skills, excellent critical thinking skills, detail oriented and have the ability to work in a very fast paced, high demand, and constant changing environment. Have experience in providing excellent customer service to various stakeholders and different levels of management. In addition, have a strong work ethic and advanced technological and analytical skills.

This is a 3-year, fixed-term, hybrid position.

Essential Jobs and Responsibilities Include:

• Coordinates program services and/or activities. Schedules classes, meetings and/or events. Provides leadership and guidance for student workers and/or volunteers. Arranges with vendors for services. Ensures satisfactory follow through on assigned areas of responsibility
• Coordinates production and distribution of program materials including meeting agendas, reports, informational materials, marketing materials, etc.
• Coordinates publication production and/or dissemination in order to meet deadlines.
• Researches, gathers, organizes and summarizes data for project and/or administrative reports and/or activities.  Analyzes data, presents results and makes recommendations on presentations of project and/or administrative reports.
• Assists in program budget preparation and administration. Researches costs. Tracks and monitors budget expenditures. Reports on variances.
• Provides client services by responding to inquires and requests for information regarding specific program functions.
• Coordinates program services with other offices and staff on campus. Serves as a resource for program information. Represents program on university committees as requested.
• Assists in program fundraising activities. Researches and identifies funding sources. Assists in proposal writing and production.
• Assists with managing high-volume inbox with technical and programmatic queries from students, faculty, and community partners.
• Technological proficiency a must. Comfortable learning new student management systems.
• Creates training materials using Google sites or other related resources for students and community partners.

JOB QUALIFICATIONS:

Minimum Education/Experience:

• Bachelor’s Degree
• 1 year combined experience/education as substitute for minimum education
• Administrative support services

Preferred Education/Experience:

• 2 years administrative support or program support services in directly related field

Compensation: The hourly rate range for this position is $23.33 – $25.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Required Application Materials and Additional Information

• Resume and cover letter required specifying how they meet the specific requirements of the position (may be uploaded as one). Please do not submit your application without these documents.
• USC COVID-19 Vaccine Policy – Please visit https://policy.usc.edu/covid-19-vaccination-program/   to review USC’s COVID-19 Vaccine Policy
• Flu Immunization Requirement for On-site Faculty and Staff: https://we-are.usc.edu/2020/09/30/9-30-flu-immunization-requirement-for-on-site-faculty-and-staff/

We look forward to reviewing your application!

#LI-AW1

Minimum Education: Bachelor’s degree, Combined experience/education as substitute for minimum education
Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Administrative support services