Program Assistant

Job Summary

The Hope and Healing Program meets the physical and mental needs of vulnerable families in Sinjar through mental health and psychosocial support (MHPSS) programming.

The Program Assistant’s main job is to support program manager with translation support and help with administrative tasks, including but not limited to managing beneficiary filing, completing vehicle requests, purchase requests, and other admin duties as assigned. They will also assist the program manager with financial and administrative paperwork to support the Hope and Healing team. This role could include doing home visits to see beneficiaries and helping the team with field assessments or distributions. They need to do any other tasks assigned to them by Samaritan’s Purse and always act kindly and respectfully towards the community, reflecting a dedicated mindset for helping those in need.

Job Duties

1- Serve staff and beneficiaries with creativity, kindness, and generosity

2- Provide interpretation support for program manager who is international staff and assist with translating mental health curriculums

3- Complete administrative tasks for the mental health team

4- Maintain beneficiaries files following standards. Ensure all information is kept confidential and clinical records and is kept securely.

5-Will be responsible for creating, scanning and filing MHPSS beneficiary paperwork including audits of paperwork for accuracy

6- Produce statistical data and reports and support with analysis and auditing of program data

7- Assist with preparation of purchase requests and manage office supply needs

8- Help with the implementation of regular community events

9- Support PM & PC with administrative paperwork and additional duties as assigned

10- Handle vehicle requests and logistics of program vehicle usage

11- Prepare PRs (Purchase Requests) and support with office support needs as they arise

12- Assist with coordination between multiple departments such as security, logistics, human resources, finances, warehouse, and other programs to further program activities

Complete other activities as directed by the Line Manager and performing all other tasks and responsibilities assigned for the benefit of Samaritans Purse with a generous and serving spirit.

Skills Required

To perform this job successfully, an individual must be willing to abide by Samaritans Purses code of conduct and understand the principals of Samaritans Purses statement of faith, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High attention to details, anticipation and follow up are core values of the job function while maintaining the highest levels of confidentiality regarding mental health of beneficiaries.
2. Possesses strong organizational and problem-solving skills within a fast-paced environment.
3. Must be a self-starter and internally driven to success and hard work.
4. Possesses strong cross-cultural communication skills, both written and verbal.
5. Must be a humble team player.
6. Ability to be flexible and adaptable, taking on additional responsibilities as needed.
7. He/she must have analytical and report writing skills.
8. High level of integrity and stewardship.
9. Committed to the SP values and ethics.

Education / Experience Needed

-Bachelor’s degree preferred

-1-2 years of experience as a translator

-Proven experience in administrative roles or similar positions.

-Proficiency in office software (e.g., Microsoft Office Suite including Word, Excel, Outlook, PowerPoint)

-Strong organizational and multitasking skills

-Excellent written and verbal communication skills especially in English

-Experience in financial management, including handling cash advances and reimbursements

LANGUAGE

– Arabic

– Shingali Kurdish (required)

– English (high proficiency required. Previous experience as a translator is important)