Program Assistant, Spokane Clinical Campus

Available Title(s):

107M-YN_CS_NPS – Program Assistant

Business Title:

Program Assistant, Spokane Clinical Campus

Employee Type:

Classified

Time Type:

Full time

Position Term:

12 Month

Position Details:

Summary of Duties:

The Spokane Clinical Campus Program Assistant position will use specialized knowledge to support the Spokane Clinical campus team in managing the clinical education for the College of Medicine students in the Spokane cohort. Reporting to the Operations Manager, this position will also provide complex and confidential support to the third, fourth and pre-clerkship coordinators and the Associate Dean of Clinical Education on the WSU Spokane campus. This position is the primary contact for all clinical partners and medical students in the Spokane area and is expected to provide response to all inquiries in a timely manner. This position exercises independent judgement and discretion related to the Clerkship program’s administrative operations of the ESFCOM campus in Spokane.
 

Responsibilities include but are not limited to assisting with the coordination of the Spokane campus operations; determining appropriate process flows; maintaining open communication and collaboration among internal and external constituents; serving as the first point of contact for the office; maintaining databases; assisting in administrative problem solving; identifying and following up on incomplete items and coordinating special projects for the Spokane campus team. This includes the administrative coordination of all students and preceptors associated with the Spokane Clinical Campus (approximately 90 students and 600 preceptors), specifically related to required student travel arrangements and the program’s proper onboarding of clinical preceptors.

The successful finalist must be proactive, take initiative, be efficient and responsive. Work and information handled is of a nature regularly requiring confidentiality and the exercise of discretion.

Essential Job Functions:

30% Clinical Campus Preceptor Support Activities

30% Clinical Campus Student Support

20% General Program Support

10% Office Coordination and Operation

5% Special Projects

5% Other

Required Qualifications:

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

Additional Requirements:

• Demonstrated proficiency with Microsoft Office Excel, Outlook, PowerPoint and Word.

• Strong customer service skills.

• Excellent written and spoken communication skills.

• Professional experience preparing correspondence, reports and/or presentations.

Preferred Qualifications:

• Experience providing administrative support to an individual or group of individuals at the executive, senior leadership, director and/or manager level.

• A Bachelor’s degree.

• Experience in the healthcare industry or higher education industry.

• Experience with any or all of the following financial activities: accounts payable, accounts receivable, budget development/maintenance, purchasing, travel, personnel.

• Experience assisting in planning and coordinating conferences, events, workshops etc.

Additional Information:

Area/College: Elson S. Floyd College of Medicine
Department Name: Spokane Clinical Campus
City, State, Zip: Spokane, WA 99202
Department Link: https://medicine.wsu.edu/  
 

Monthly Salary: Range 37, $3,145 to $4,174, Step A-M

Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. Step M is typically a longevity step.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf .

Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/ .  

Overtime Eligibility: Eligible
FTE: 100%
This is a Permanent position.

Screening and Posting Close Date: The screening of applicants begins January 22, 2024 . Applicants must submit their completed application by February 5, 2024 at 11:59 p.m.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need.  A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must upload the following documents to their online application. 

• Resume (required)
• Cover Letter (required)

External candidates, please upload all documents in the “Resume/CV” section of your application.  Internal candidates, please upload all documents in the “Resume/Cover Letter” section of your application.

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Documents may be submitted in one file or separate files. Applicants are encouraged to upload as a PDF if possible. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

Applicants will be requested to provide contact information for professional references within the online application.

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected] .