Program Associate

THE WASHINGTON HOME

Since 1888, The Washington Home has been supporting the most
vulnerable in the Washington community. The Washington Home (TWH)
is seeking a Program Associate to help further our mission to fund
entities that create and deliver innovative, compassionate, and
well managed programs to improve the quality of life for older
adults and/or terminally ill residents in the Washington, DC
metropolitan area.

Since 2020, TWH has granted over $14M with nonprofits, and this
position offers an exciting opportunity to facilitate funding and
engage with nonprofit partners deepening our community’s capacity
to care for and support older adults and the critically ill in the
Washington, DC area. As a Program Associate, you will be actively
involved in multiple areas of the Foundation’s programs and grants
department, i.e., grant and fiscal management, community outreach
and event planning, partnership collaboration, community relations,
research, meeting planning, and operations oversight.

Please see the full job description here for greater
details.

Responsibilities include:

1. Grant & Fiscal Management: Provide
   comprehensive administrative support to the Chief Executive Officer
   and Program Officer/Manager, e.g.: calendars, events, contacts,
   expense reports, analytical assessments, travel arrangements, etc.
   Contribute to a high level of work quality and accuracy by
   maintaining a constant commitment to oversight and adherence to the
   Foundation’s internal quality control processes for managing
   grants. Provide support for key administrative tasks related to
   managing the grant application process, including: grantee
   training, application submission, application review, grant
   agreements, grant report oversight, and grantee site visits. Assist
   Chief Executive Officer and Program Officer/Manager with other
   grant-related tasks as needed.
2. Community Outreach & Event Planning:
   Actively participate in the planning and execution of Foundation
   community outreach and stakeholder events. Coordinate and attend
   special events; assist as needed to effectively represent the
   Foundation.
3. Partnership Collaboration: Cultivate new
   partnerships with organizations that align with the Foundation’s
   mission, monitor trends affecting the target population, and seek
   opportunities to expand the Foundation’s impact.
4. Community Relations: Cultivate relationships
   with grantees, related organizations, other foundations, and the
   TWH Foundation team to keep stakeholders connected and engaged.
   Welcome visitors or attendants to meetings in a professional and
   warm manner. Create a knowledge database to answer first level
   grantee questions. Serve to triage incoming calls and support
   grantees with immediate resolution if possible.
5. Research: Support program research
   initiatives. Draft reports, white papers, and other informational
   documents. Create presentation materials and resources for diverse
   stakeholder groups, including internal and external audiences.
   Analyze data and information and produce presentations. Assist with
   correspondence, memos, and research summaries.
6. Meeting Preparation: Collaborate with Chief
   Executive Officer and Program Officer/Manager to prepare materials
   to support the Board/Committee meetings. Serve as support for
   executive meetings and board meetings with a range of
   responsibilities.
7. Operations Oversight: Answer incoming central
   phone calls, assist callers with information, and direct calls to
   the appropriate person. Coordinate refreshments for meetings and
   luncheons. Manage deliveries and ensure that adequate supplies are
   available. Retrieve, sort, and distribute mail. Assist with digital
   and hard copy filing systems.
8. Communications: Support website updates
   (WordPress), and content creation; contribute ideas for continuous
   site development. Support email outreach (Constant Contact) and
   list management.

Secondary Job Duties

Duties include the following:

Other program-management duties may be assigned as needed.

Qualifications

To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.

Education/Experience:

• Minimum of a bachelor’s degree preferred – areas of interest
  include older adults, healthcare, community, social work, medical
  field
• Minimum 2+ years of nonprofit or foundation related experience
  that includes the functional areas cited above
• Proficiency in Microsoft Word and Excel required
• Experience with grant and customer relationship management
  software
• Proficient with email communication software and website
  management
• Experience organizing and prioritizing multiple projects in a
  deadline-driven environment
• Experience building and maintaining strong interpersonal
  relationships with donors, funders, volunteers, and staff
• Experience writing and creating presentations for a variety of
  audiences, with strong presentation skills
• Project management expertise – highly organized with a keen eye
  on detail
• Capable of delivering multiple deliverables on deadline
• Strong analytical and critical thinking mindset
• Proven problem-solving skills with ability to analyze
  situations, identify existing or potential problems, and recommend
  solutions

Required Knowledge & Skills:

• Proficient writer – communicating clearly and informatively,
  proofreading work for correct spelling and grammar, able to vary
  writing style to meet different communication needs
• Ability to calmly function in a high-paced and, at times,
  hectic environment
• Available to work some evenings and weekends for deadlines and
  special events
• Can demonstrate professionalism with both internal and external
  customers; have a strong work ethic, exercise discretion, and
  maintain confidentiality
• Effective communicator – can easily adapt to working with a
  variety of people and differing perspectives
• Ability to work collaboratively in a team environment and
  adjust to changing priorities
• Can initiate and follow-through on work independently,
  utilizing excellent time management skills in order to meet
  assigned deadlines
• Have a commitment to the Foundation’s mission, core values, and
  unique position in the community

Environment Conditions

The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.

Hybrid: Standard office environment and remote office location
in a quiet space conducive to work; stable internet connectivity
required. Some travel required.

Physical Conditions

The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.

• Extended periods of sitting, talking and/or listening
• Frequent use of hands
• Manual dexterity
• Reach with hands and arms
• Bend over, balance, stoop, kneel, crouch and/or crawl
• Lift and/or move up to 10 pounds

For consideration, please send your cover letter and resume to
the attention of Deborah Terry, Human Resources, at  [email protected] by
5pm, Friday, May 3, 2024.

We value and honor the unique talents, learning styles, and
lived experiences of each individual that enrich and strengthen our
workplace culture, and we are proud to be an equal opportunity
employer.