Program Associate (Community Engagement and Accountability)

Job description

CTG overview

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.

CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.

Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.

Visit www.ctg.org to find out more

Overview of position

Under
the overall supervision of the Community Engagement and Accountability Officer and
the direct supervision of the Senior Programme Associate (Community Engagement
& Accountability), and administrative supervision of the Head of Sub Office
(HoSO) the incumbent will contribute to implement Community Action Plans and
assist to facilitate the mainstreaming of Community Engagement and
accountability approaches across IOM Afghanistan programming.

Role objectives

Core Functions / Responsibilities:

1.)Support the implementation of Community
Engagement and Accountability (CEA) activities in Afghanistan on a field level.

2.)Implement IOM’s Community Action
Planning (CAPs) processes for area-based response, focusing on community
assessment and engagement, and the identification of community needs and
priorities. 

3.)Train new staff members on CEA
approaches and CAPs methodologies and raise capacity gaps to management.

4.)Roll out assessment and consultative
activities as part of the CAPs and follow-up the consolidation of information
to relay back to IOM units.

5.)Lead the formation and/or strengthening
of inclusive, gender-sensitive community committees/networks, and contribute to
enhance their capacity to analyse the needs of their communities, assist to
develop realistic action plans and monitor the implementation of projects in
their communities.

6.)In coordination with the Head of
Sub-office (HSO) and Senior Programme Associate, facilitate referrals of needs
and projects through Community Action Plans (CAPs).

7.)Maintain continuous engagement with
diverse community members during project implementation, developing and
implementing creative, inclusive community engagement initiatives, and support
identification of challenges and collective problem solving.

8.)Lead the delivery of community led
initiatives, including feasibility studies and project proposals, work plans,
implementing planned activities and monitoring/ reporting of progress.

9.)Maintain continuous transparency and
manage community expectations during project design and implementation, leading
efforts to empower communities and support localization.

10.)Support participatory feedback
mechanisms and accountability to affected populations throughout project
planning, implementation, and closure.

11.)Assist in the daily management and
operation of community feedback mechanisms (CFM), addressing complaints,
requests, and questions raised through CFM channels and platforms in
coordination with other units.

12.)Provide
regular updates on
Community Engagement and Accountability activities, updates from the field and
relevant meetings attended.

13.)Contribute to reporting, including for
visibility and communication purposes, provide written input and photographs
for reports, documents and publications.

14.)Ensure accurate and orderly filing of
project documents on SharePoint and in hard copy and keep an up-to-date record
of all activities through a master tracker.

15.)Facilitate the arrangement of meetings,
field travel, and other logistical issues; prepare purchase requests, payment
requests, vouchers and other necessary documents concerning the project in a
timely and accurate manner.

16.)Undertake site visits and duty travel
on a regular basis.

17.)Perform other duties as assigned. 

 

 

Required Qualifications and Experience

 

Education

Bachelor’s degree Political
Science, Social Science, Economics, Public Administration, or a related field
from an accredited academic institution with minimum three years of relevant
professional experience.

 

Or

College/High School
Diploma in the above fields with five years of relevant professional
experience.

Experience

 

·Solid
professional experience supporting implementation of large programmes in
technical areas of return, reintegration, economic resilience, peacebuilding,
community planning or similar.

·Proven
ability to establish and maintain strong working relations and lead, motivate
teams and cooperate with relevant stakeholder and community counterparts,
international organizations, implementing partners and private sector entities.

·Experience
with international organizations, UN agencies, (international) non-governmental
organizations is preferred.

·Experience
in team leading and monitoring (preferably in multicultural environment set-up)
is required.

·Experience
working with staff from diverse environments and managing teams remotely.

SKILLS

·Knowledge
of the broad range of migration related subject areas dealt with by IOM.

·In-depth
knowledge of project lifecycle management, including project identification,
implementation, and monitoring and evaluation. 

·Demonstrated
experience in stakeholder liaison, in-depth community engagement, conflict
analysis and mitigation.

·Knowledge
of urban and development policies and plans at local and national levels.

·Knowledge
of UN and bilateral donor programming.

·Excellent
computer skills, especially in MS Office remote working applications such as MS
Word, MS Teams, MS SharePoint, etc.

·Demonstrated
ability to work with minimal supervision and demonstrate high level of
initiative, perseverance, and professional commitment to achieve high-quality
results.

·Outstanding
written and verbal communication skills.

·Strong
organizational skills..

Languages

• For all
  Applicants, fluency in English is required (oral and written). 
• Working
  knowledge of Pashto or Dari is required.
• Fluency in
  all national language(s) are highly advantages.

 

Note: Qualified female candidates are highly encouraged
to apply.

Project reporting

N/A

Key competencies

  VALUES – All IOM staff
members must abide by and demonstrate these five values:

• Inclusion and
  respect for diversity: Respects and promotes individual and cultural
  differences. Encourages diversity and inclusion.
• Integrity and
  transparency: Maintains high ethical standards and acts in a manner
  consistent with organizational principles/rules and standards of conduct.
• Professionalism:
  Demonstrates ability to work in a composed, competent and committed manner
  and exercises careful judgment in meeting day-to-day challenges.
• Courage:
  Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows
  compassion for others, makes people feel safe, respected and fairly
  treated.

CORE COMPETENCIES – Behavioural
indicators

• Teamwork:
  Develops and promotes effective collaboration within and across units to
  achieve shared goals and optimize results.
• Delivering
  results: Produces and delivers quality results in a service-oriented and
  timely manner. Is action oriented and committed to achieving agreed
  outcomes.
• Managing
  and sharing knowledge: Continuously seeks to learn, share knowledge and
  innovate.
• Accountability:
  Takes ownership for achieving the Organization’s priorities and assumes
  responsibility for own actions and delegated work.
• Communication:
  Encourages and contributes to clear and open communication. Explains
  complex matters in an informative, inspiring and motivational way.

Team management

N/A

Further information

Interested candidates are required to apply through Tayo. Also, please take note that CTG does not accept applications in hard copies.

Before applying the candidate must carefully read the advertisement.

Applicants are advised to fill in all mandatory fields otherwise they will not be able to apply and should fill their correct and active e-mail address in the online application as any correspondence will be made by CTG through e-mail only.

Note: Due to the high volume of applications received, only shortlisted candidates will be contacted. Please ensure that the e-mail address and phone number that you will indicate are accurate.

Disclaimer:

· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.

· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.