Program Manager – Indigenous Leadership Programs (ILP)

Apply now Job no:523199
Work type:full time
Location:Sydney, NSW
Categories:Project Management

• Remuneration Level 8: $118,883 – $133,948 + 17% superannuation.
• Employment Type: Fixed Term, Full Time for 1 year (35-hour week)
• Location: Kensington, NSW (Hybrid Flexible Working available with 2 days a week on campus)

Position Summary:

The Programs Manager ILP plays a vital role in the AGSM in ensuring the successful planning, delivery, and engagement of our Indigenous Programs; and is also the face of the Indigenous Programs, engaging with and proactively supporting participants and partner organisations throughout their learning journey, and assisting where required to guide and support participants as they progress. With a wealth of stakeholders to work with, the Programs Manager ILP will be a key liaison, fostering collaboration and communication to guarantee the smooth and efficient implementation of our suite of Indigenous Programs.

Accountabilities:

(please review the Position Description for a full list of Accountabilities)

• Contribute to the development of the AGSM suite of Indigenous Programs by cultivating long-term, mutually beneficial relationships with key strategic clients and partners to promote and implement AGSM’s expertise in designing and developing programs to develop leadership capabilities.
• Be a key contributor to the AGSM’s Indigenous Programs by attending events, networking, updating websites and collateral, developing case studies and coordinating the

New Two Tracks conference held annually, and the AGSM Indigenous Faculty Day.

• Collaborate with the AGSM marketing team to develop and organise appropriate events and webinars.
• Provide expert advice and insight to clients and stakeholders in relation to AGSM Indigenous Leadership Programs, ensuring client satisfaction and an impactful participant experience.
• Contribute to the learning and pilot program design by bringing in the participant perspective to ensure a compelling, seamless, intuitive, and engaging learning experience across all learning platforms and modalities.
• Improve program profitability through the identification of efficient and innovative initiatives

, record and manage all arrangements using AGSM systems and processes and provide strategic recommendations on system improvements to AGSM Short Courses.

Skills and Experience:

To be considered you will hold Australian Working Rights or Australian Citizenship. Visa sponsorship is not available for this appointment.

(please review the Position Description for a full list of Skills and Experience)

• Relevant tertiary level qualification or equivalent, with at least 3 – 5 years’ relevant client relationship management experience, preferably in an education setting.
• Demonstrated experience, or aptitude to manage major programs of work with an ability to negotiate and influence desirable outcomes.
• Demonstrated experience providing effective customer service and support to stakeholders at all levels, preferably in an adult learning context.
• High-level interpersonal skills including the ability to interact effectively with a wide stakeholder base and communicate with external clients, academics, practitioners and consultants.
• Excellent qualitative and quantitative data analysis and interpretation skills with the ability to develop, report on and communicate information, monitor trends and identify patterns.
• Excellent time management and organisational skills, with the ability to work well under pressure and manage multiple tasks with competing deadlines, adopting a commitment to providing excellent participant service with a high level of attention to detail and accuracy.
• Experience with budget preparation, as well as client financial reporting and management.

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

• Flexible Working Options (work from home, flexible hours etc)
• Career development opportunities
• 17% Superannuation contributions and additional leave loading payments
• Additional 3 days of leave over Christmas period
• Discounts and entitlements (retail, education, fitness)

For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits

How to Apply:

Submit both a Cover Letter and CV online via the UNSW Job Board before Thursday 7th March 2024 by 11:30pm. Please ensure your cover letter addresses the selection criteria for this position (no more than 1-2 pages). A copy of the full PD:  Position Description – Program Manager (ILP).pdf .

Get in Touch:

If you have any questions about the role, please contact the reporting manager Eva Freedman, at [email protected] .

If you have any questions regarding the recruitment process, please contact Allyssar Hamoud, Talent Acquisition Coordinator at [email protected] .

Any applications sent to the contacts above will not be accepted.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly, in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender, sexual orientation, cultural and linguistic backgrounds, Aboriginal and Torres Strait Islander background, people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.

Advertised:29 Feb 2024 AUS Eastern Daylight Time
Applications close:07 Mar 2024 AUS Eastern Daylight Time