Program Manager, Regional Programs (St. Jude Global)

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St. Jude Global is at a pivotal moment in the development of its Regional Programs, with new hubs poised to be established in every region and new structures being created, including, for the first time, a Vice-President to oversee the Regional Programs. The Program Manager will play a central role in conceptualizing and implementing this transformation, working closely with the new VP and with teams across SJG. Because this is a new position, the responsibilities will evolve over time, which means that the Program Manager will have an opportunity to shape their role.

Overview:

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

Responsibilities:

Taking a leading role in bringing together teams across SJG to co-design new systems and approaches for the Regional Programs;
Collaborating with SJG teams to develop and implement plans for the next phase of SJG’s regional work, including how the regional hubs will interact with team at St. Jude;
Rapidly distilling actionable insights from diverse data sources to shape the development of new strategies, systems, and approaches;
Serving as an internal resource to support the development of the strategies of regional teams;
Producing materials that facilitate change management and organizational design processes;
Actively engaging to move multiple ambitious initiatives from idea to operational reality.
Aligning regional program work with the mission of St. Jude Global and the St. Jude Children Research Hospital’s mission, vision, and strategic plan.

Skills and Abilities:

Employs structured and systemic problem-solving approaches to tackle complex challenges;
Synthesizes data from quantitative and qualitative sources to draw meaningful conclusions;
Leads participatory processes that engage people from different levels of an organization;
Builds effective relationships across an organization;
Operates independently in a fluid, fast-paced environment;
Possesses strong interpersonal communications skills and the ability to produce both compelling slide decks and written narratives;
Has strong organizational skills and attention to detail;
Demonstrates cultural sensitivity;
Is able and willing to travel internationally;
Has the ability to adapt work schedule, with prior notice, to accommodate meetings occurring in multiple time zones.

* *All candidates must submit a cover letter to be considered for the position. **

** This position is based in Memphis, TN; relocation assistance is available. This position may be eligible for the possibility of remote work. **

Minimum Education:

Bachelor’s degree required;
Master’s degree in a relevant field (e.g., MBA, MPA/MPP, MPH) preferred.

Minimum Experience:

4+ years experience in program management and delivery.
5+ years of experience in consulting and/or program management, ideally in an international context; preferred;
Experience designing and managing programs with focus on customer needs.
Experience in program budget tracking, reporting and risk management.
Experience providing guidance and mentorship within program management team.
Some experience driving continuous program improvement projects.
Experience in designing and leading processes that bring together diverse actors to reach agreement on challenging issues;
Experience with strategy development, business model development, and/or organizational design;
Proven experience engaging with senior leaders to facilitate decision-making ;
Experience working in different countries and/or cultural contexts preferred;
Experience working in a decentralized organization with multiple offices preferred.