Program Manager, Regional Programs (St. Jude Global)

St. Jude Global is at a pivotal moment in the development of its Regional Programs, with new hubs poised to be established in every region and new structures being created, including, for the first time, a Vice-President to oversee the Regional Programs. The Program Manager will play a central role in conceptualizing and implementing this transformation, working closely with the new VP and with teams across SJG. Because this is a new position, the responsibilities will evolve over time, which means that the Program Manager will have an opportunity to shape their role.

Overview:

The Department of Global Pediatric Medicine (GPM) is a growing department looking for professionals who are eager to help implement the St. Jude Global (SJG) mission by training the clinical workforce, developing and strengthening health systems and patient-centered initiatives, and advancing knowledge to sustain continuous improvement through research.

Responsibilities:

• Taking a leading role in bringing together teams across SJG to co-design new systems and approaches for the Regional Programs;
• Collaborating with SJG teams to develop and implement plans for the next phase of SJG’s regional work, including how the regional hubs will interact with team at St. Jude;
• Rapidly distilling actionable insights from diverse data sources to shape the development of new strategies, systems, and approaches;
• Serving as an internal resource to support the development of the strategies of regional teams;
• Producing materials that facilitate change management and organizational design processes;
• Actively engaging to move multiple ambitious initiatives from idea to operational reality.
• Aligning regional program work with the mission of St. Jude Global and the St. Jude Children Research Hospital’s mission, vision, and strategic plan.

Skills and Abilities:

• Employs structured and systemic problem-solving approaches to tackle complex challenges;
• Synthesizes data from quantitative and qualitative sources to draw meaningful conclusions;
• Leads participatory processes that engage people from different levels of an organization;
• Builds effective relationships across an organization;
• Operates independently in a fluid, fast-paced environment;
• Possesses strong interpersonal communications skills and the ability to produce both compelling slide decks and written narratives;
• Has strong organizational skills and attention to detail;
• Demonstrates cultural sensitivity;
• Is able and willing to travel internationally;
• Has the ability to adapt work schedule, with prior notice, to accommodate meetings occurring in multiple time zones.

* *All candidates must submit a cover letter to be considered for the position. **

** This position is based in Memphis, TN; relocation assistance is available. This position may be eligible for the possibility of remote work. **

Minimum Education:

• Bachelor’s degree required;
• Master’s degree in a relevant field (e.g., MBA, MPA/MPP, MPH) preferred.

Minimum Experience:

• 4+ years experience in program management and delivery.
• 5+ years of experience in consulting and/or program management, ideally in an international context; preferred;
• Experience designing and managing programs with focus on customer needs.
• Experience in program budget tracking, reporting and risk management.
• Experience providing guidance and mentorship within program management team.
• Some experience driving continuous program improvement projects.
• Experience in designing and leading processes that bring together diverse actors to reach agreement on challenging issues;
• Experience with strategy development, business model development, and/or organizational design;
• Proven experience engaging with senior leaders to facilitate decision-making ;
• Experience working in different countries and/or cultural contexts preferred;
• Experience working in a decentralized organization with multiple offices preferred.