Program Manager, West and Central Africa

MiracleFeet is leading the way to address one of the largest causes of physical disability in the world. Along with discrimination, children living with disabilities often faceneglect, poverty, and abuse. We are building a global movement to ensure every child born with clubfoot has access to life-changing treatment.

Clubfoot knows no boundaries—more than 5 million children live with the pain and stigma of untreated clubfoot globally. The passionate team at MiracleFeet brings high-quality, low-cost solutions to communities in 30+ countries where the need is most urgent. We partner with local health systems to deliver simple treatment that results in full correction of clubfoot. Treatment of clubfoot achieves much more than improved mobility; it creates a bridge to vital healthcare access and a lifetime of dignity and economic productivity for children and their families.

Our proven, scalable model is supported by a suite of custom measurement and evaluation tools developed with our partners. To date, MiracleFeet has delivered quality clubfoot treatment to more than 87,000 children in 353 clinics in 34 countries across Africa, Latin America and Asia. We invite you to learn more about our unique model and our impact here.

Our Team: Culture

Be part of our mission to create a world where every child born with clubfoot gets the top-notch treatment they deserve! At our organization, we’re all about making a difference. Our diverse crew includes health wizards, trailblazing thinkers, data enthusiasts, and change makers from around the globe. Together, we’re committed to putting an end to clubfoot challenges everywhere! Our work environment is all about teamwork, respect, and support. We value every member of our team and champion out-of-the-box ideas and inventive solutions in everything we do. Join us and let’s celebrate creativity while changing lives.

Summary

The primary role of the Program Manager, West and Central Africa is to lead the facilitation, development, and implementation of national-driven programs aimed at timely and equitable treatment of children with clubfoot in Francophone and West and Central Africa including current programs in Cameroon, Congo, Côte d’Ivoire , Gambia, Guinea, Guinea-Bissau, Liberia, Madagascar, Mali, Nigeria, Senegal, Sierra Leone and Togo with potential expansion to other countries. Programs are primarily created by partnering with local clubfoot treatment providers and hospitals to support and expand existing clubfoot clinics. The Program Manager will also stay abreast of relevant issues, trends, and policy developments relevant to clubfoot and public health; build and maintain relationships with other key stakeholders especially partners; and participate in stakeholders collaboratives. Additional responsibilities include participation in cross-programmatic and organization-wide activities, and development and implementation of strategies and clubfoot grantmaking best practices.

The Program Manager reports to the Director of Programs, supervises any MiracleFeet staff working in West and Central Africa (Senior Program Field Officer and Program Field Officer etc) and works closely with the rest of the program management team. The Program Manager is located in any of the countries where the program is being implemented in the West and Central Africa region, and the position requires full-time availability, working 40 hours per week.

Essential Functions

Program development and implementation

• Ensure that programs are conducted in keeping with MiracleFeet’s core values and in line with the RunFree2030 Global Strategy.
• Work with partners and program teams to develop work plans that ensure growth, quality, and sustainability of programs and to develop annual budgets.
• Guide partners to be sustainable and impactful in their day-to-day work and to thrive beyond MiracleFeet’s funding while promoting advocacy activities with key government leaders and other decision makers.
• Coordinate and oversee the planning, development, implementation, and monitoring of programs.
• Contribute to the integration of clubfoot into the public health systems in West and Central Africa while supporting the strengthening of health systems through activities such as identifying opportunities for workforce development, information systems, and access to services.
• Work closely with local partners to develop plans to further improve quality of treatment as well as outreach, identification and referral processes, and treatment compliance.
• Provide strategic guidance and direction as well as on-going support and capacity building to partners.
• Contribute to health systems strengthening by identifying opportunities for workforce development, provision of treatment supplies, information systems, and access to services.
• Develop and advance partnerships and assist in growing MiracleFeet’s network of strategic allies in West and Central Africa.
• Review partners’ financial reports to ensure alignment with reported program activities and plans.

Program monitoring and evaluation

• Monitor program activities through regular communication with partners, including oversight of monthly, quarterly, and annual reports.
• Oversee financial management to ensure adherence to established budgets, compliance with all relevant regulations, and accountability standards to donors.
• Assist partners in data-driven decision making through analysis and interpretation of program outcomes
• Provide technical support to partners to strengthen identification and referral processes, further improve treatment quality and compliance, and to achieve Key Performance Indicators
• Travel (up to 30%) to program sites to provide monitoring support, training, and supervision duties.

Program management duties

• Supervise Senior Program Field Officer, Program Field Officer and Regional Application Support Analyst to ensure day-to-day program operations and management and to ensure quality data collection.
• Collaborate with other regional Program Managers to develop best practices in public health, and clubfoot management, including parent education, outreach, and advocacy.
• Work collaboratively with other MiracleFeet team members and partners on cross-program projects, such as development of presentations, fundraising efforts, and support for general program initiatives.
• Coordinate with Program team to prepare regular program updates for Board meeting, staff meetings, annual reports, the website, and other forms of MiracleFeet communication.
• Collaborate with colleagues and external parties to facilitate regional and thematic knowledge-exchange convenings to promote learning among partners and clubfoot champions in West and Central Africa.
• Participate in the advancement of organization-wide initiatives, including working groups or task forces.

Note: The above statements are intended to describe the general nature and level of work to be performed by the individual in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position. Employees may have other duties assigned at any time.

Minimum Qualifications

• Must have a graduate degree in public health, social development, international development, child development, or other related field. A minimum of twelve years’ experience in program management required, ideally in public health, child protection, or child-oriented development in West and Central Africa.
• Demonstrated experience in partners capacity strengthening and mentoring.
• Professional proficiency in English and French required
• Ability to travel regionally up to 30% of the time

Knowledge, Skills and Abilities

• Must have strong oral, written, and interpersonal communication skills
• Ability to analyze and interpret program data, use data to drive decision-making and share that information to multiple audiences is required.
• Ability to understand and manage the power differential in the funder-partner relationship as well as the ability to handle all relationships with humility and respect.
• Able to think creatively and strategically
• Have excellent judgment and be able to work in dynamic setting
• Strong contributor in team environments
• Strong organizational and time management skills.
• Knowledge of Global Public Health
• Experience in successfully establishing and managing collaborative relationships and partnerships with Ministry of Health or other relevant ministries/government agencies.
• Ability to communicate clearly and persuasively about clubfoot with people outside the field.

Conditions/Salary

• Please note that this is a remote position.
• Applicants must already reside in and have the appropriate work permit for the above-mentioned country. Please note that MiracleFeet is unable to sponsor employment visas.
• Salary commensurate with experience.
• MiracleFeet will not be offering a US-based employment contract.