Program Officer, R&P

Requisition ID: req49719

Job Title: Program Officer, R&P

Sector: Social Work

Employment Category: Regular

Employment Type: Full-Time

Compensation: USD 64,315.00 – 81,545.00 Annually

Location: New York, NY HQ USA

Work Arrangement: Hybrid

Job Description

Job Overview: The Program Officer, Reception & Placement (R&P) supports the overall management and implementation of R&P Program: including support to local staff implementing the program, technical assistance, monitoring, proposal writing and donor reporting. The Program Officer works closely with R&P supervisors across the IRC network, R&P HQ team, and the wider HQ Resettlement team) to develop services to meet individual client needs. This position reports to Senior Program Officer, R&P within Resettlement, Asylum and Integration (RAI) Department.

Major Responsibilities: 

Responsibilities include, but are not limited to: 

• Collaborate with local offices to implement Reception & Placement (R&P) by leading monthly consultations and developing action plans to improve service delivery and self-sufficiency outcomes for clients. Monitor progress toward goals.
• Provide consultation, guidance, and recommended resources during R&P monthly discussion calls and in response to questions and technical assistance requests.
• Support compliance with donor requirements including but not limited to monitoring of local programs, tracking grant commitments across the network; contributing to reports in a timely manner.
• Build and develop strategic partnerships with key internal and external partners with an emphasis on R&P supervisors, case management community of practice leaders, and measurement and data analysis colleagues.
• Develop and deliver trainings related to designated area of expertise, to include one on one training for R&P supervisors, in-person technical assistance, webinars, self-paced e-learning, online courses, etc.
• Analyze trends across the network using relevant data sources and advise Senior Program Officer on best course of action.
• Supervise the Resettlement Program Coordinator. Supervision to include goal setting, performance evaluations and weekly 1-1 meetings with direct report, and consistent feedback on performance. 
• Oversee the submission of key grant deliverables including monthly R&P period reports, minor suitability studies, and follow-up minor evaluation reports. Support Resettlement Program Coordinator to ensure accuracy of these deliverables, analyze data from these deliverables to improve R&P core service provision, and create action plans to resolve monitoring findings related to these outcomes. 
• Other duties as assigned. 

Job Requirements:

Education: Bachelor’s degree in social work or related field of study preferred.

Work Experience:

• Relevant professional experience in human services field required; minimum of 4 years’ experience in delivering R&P strongly preferred.

Demonstrated Skills & Competencies:                 

• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality.  Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English, both spoken and written; proficiency in language(s) spoken by client group is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.

Working Environment: 

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• Occasional domestic (non-local) travel required; up to 25%.
• May require occasional weekend and/or evening work.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

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