Program Support Officer – Workforce Development

• Support the delivery of quality education for primary care
• Full Time (1.0 FTE), Maximum term role until June 2025
• Base Remuneration starting at $55K + super + salary packaging
• Generous NFP salary packaging options up to $18,550
• Docklands office location with the option to work some days at home

The Program Support Officer, Workforce Development will have a key role in supporting primary health care professionals to deliver quality care; and implement health reforms and improvement. The Program Support Officer will support the coordination and delivery of all NWMPHN continuing professional development (CPD) and networking events.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria’s largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in our community.

What are PHNs?

PHNs have been established with two key objectives:

• Increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes.
• Improving coordination of care to ensure people receive the right care in the right place, at the right time.

A typical week may include:

• Supporting the delivery of education consistent with the quality standards of NWMPHN (including consistent approaches to marketing and communications, registration, events management, CPD point compliance, primary care leadership, data capture and evaluation).
• Managing the administration for CPD events including maintaining and distributing an education calendar.
• Supporting external stakeholders to develop and deliver workforce development activities for primary care.

We are looking for someone who has:

• Qualifications or relevant experience in events management or education and training, preferably in health care settings.
• Current Education Activity Representative with Royal Australian College of General Practitioners is desirable.
• Demonstrated ability to use technology and systems to support the delivery of education and training including webinars, and online learning.
• Experience in the use and application of project management methodologies, and ability to lead and contribute as a member of a project team, effectively engaging with subject matter experts.
• Demonstrated experience in events co-ordination as part of a team, planning and delivery to a polished professional standard.
• Demonstrated experience in supporting the facilitation of events.
• Experience in the coordination and delivery of professional development and training activities, including accreditation of events and training to meet professional standards (e.g., RACGP).
• Demonstrated experience in developing training materials to a high quality and professional standard.
• High standard of writing and verbal presentation skills.

What’s in it for you?

• A friendly and supportive professional environment.
• Career progression opportunities.
• Great work-life balance (Hybrid options to work from home and in the office).

Other Benefits:

• Newly Introduced Life Leave – up to 4 days of paid leave a year for cultural celebrations, family events, or your birthday.
• Additional paid leave at Christmas/NY.
• Fun social club and health and wellbeing activities.
• Accredited breastfeeding-friendly organisation.

The successful candidate will be required to undertake a National Police Check and Working with Children Check.

NWMPHN is proud to be an equal opportunity employer. We recognise the importance of attracting and retaining talent that mirrors our diverse community. Applicants from Aboriginal or Torres Strait Islander background are strongly encouraged to apply.

To apply for this job click Apply Now.

Reference: 6608621.