About Us
International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.
Job Title: Program Support Services Team Lead
Department/Location: MERL/Remote
Reports To: Chief of Party
Type: Regular Part-Time
Classification: Employee
Category: Proposal
Clearance Required: N/A
Overview:
International Business and Technical Consultants, Inc. (IBTCI), a U.S.-based international development consulting company, is an industry leader in Monitoring, Evaluation, Research, and Learning (MERL). Since 2005, IBTCI has successfully implemented more than 26 regional and bi-lateral MEL service platforms worldwide.
IBTCI is seeking a Program Support Services Lead for the anticipated Monitoring, Evaluation, Collaboration, and Learning Activity (MECLA) in Afghanistan. The purpose of MECLA is to provide monitoring, evaluation, collaboration, and learning services, as well as program support, to USAID/Afghanistan, the USAID Bureau of Humanitarian Assistance (BHA), and the U.S. Department of State’s Bureau of Population, Refugee, and Migration (PRM).
The Program Support Services Lead will oversee the implementation of Objective Four of MECLA, which focuses on providing short-term advisory assistance to the Mission to support strategic planning, portfolio alignment efforts, and performance management processes. This includes refining Mission strategy documents, assisting with activity and sector-level indicators, and reducing administrative burdens for the Mission.
The ideal candidate will possess extensive experience in providing advisory services, developing performance management frameworks, and facilitating alignment of Mission-wide activities within the USAID Program Cycle.The position can be remote/hybrid, with preference for time zones that enable effective communication with both Afghanistan and the U.S. East Coast, albeit with not infrequent travel to the USAID Mission in Doha and to the MECLA project office in Kabul
This position is open to the U.S. Nationals (USN), Third Country Nationals (TCN), and Local Nationals. The role will be remote and may be less than full-time, depending on project needs and budget availability. Applicants should be prepared for a flexible schedule and indicate their availability in their application.
Responsibilities
Essential Duties/Tasks and Responsibilities:
- Provide short-term advisory assistance to support Mission-wide strategic planning, portfolio alignment, and refinement of Mission strategy documents, including the Performance Management Plan (PMP).
- Develop and refine appropriate standardized and custom indicators to align with Mission priorities and USAID policies, ensuring the creation of comprehensive Performance Indicator Reference Sheets (PIRS).
- Conduct analytical work and provide advisory support to inform Mission Program Cycle processes, such as portfolio reviews, mid-term stocktaking, and strategic planning efforts.
- Collaborate with the Office of Program and Project Development (OPPD) and Technical Offices to deliver performance management advisory assistance, ensuring alignment with the USAID Program Cycle.
- Streamline Mission processes to reduce administrative and management burdens while maintaining compliance and efficiency.
- Design and deliver analytical tools and methodologies to enhance Mission-wide performance tracking, portfolio alignment, and decision-making.
- Facilitate capacity-building activities to strengthen Mission staff and implement partner capabilities in performance management, indicator development, and strategic alignment.
- Coordinate closely with Technical Offices, ensuring cohesive and integrated approaches to strategy refinement and performance management.
Other Tasks/Responsibilities:
- Provide technical support to refine and streamline Mission processes, ensuring a balance between operational efficiency and compliance with USAID policies.
- Support activity-level and sector-specific strategy development and alignment with overarching Mission objectives.
- Develop high-quality deliverables, including strategy documents, advisory reports, PMP updates, and indicator frameworks.
- Maintain effective communication with Mission staff, USAID technical offices, implementing partners, and other key stakeholders.
- Other duties as assigned.
Qualifications
Minimum Requirements:
- At least 7 years of experience in strategic planning, program support, or performance management, preferably with USAID or similar donors.
- Demonstrated expertise in developing PMPs, refining strategy documents, and aligning complex portfolios with Mission objectives.
- Proven ability to effectively engage with diverse teams and advance complex projects in challenging environments.
- Strong knowledge of USAID policies, including ADS 201 and 205, and experience with the USAID Program Cycle.
- Exceptional organizational, analytical, and communication skills.
- Proficiency in data visualization and project management tools.
- Oral and written fluency in English required, fluency in Pashto and Dari preferred.
Education: Master’s degree in International Development, Public Administration, Social Sciences, or a related field.
Preferred Knowledge, Skills and Abilities:
- Previous experience working with the USAID/Afghanistan Mission.
- Previous experience working within a USAID Mission Program Office.
- Previous experience in conflict-affected environments, particularly Afghanistan, is strongly preferred.
Working Environment: Work is typically performed in an office environment. The assignment will be based in Kabul, Afghanistan.
Physical Requirements: This is largely a sedentary position that requires the ability to talk, hear, and use hands to handle or feel objects, tools, or controls. Specific vision abilities required include close vision. The employee must occassionally lift or move up to 25 pounds.
Supervisory Responsibility: This position does not have supervisory responsibilities.
Travel: International travel may be required and may include travel to fragile and/or conflict-prone zones.
Pay Transparency Statement: We are dedicated to ensuring a thoughtful, compliant, and equitable approach to employment compensation. Our commitment includes conducting a comprehensive salary analysis that considers individual skill sets, qualifications, business needs, internal compensation data, and industry and labor market surveys. The anticipated pay range for this position is 90,000 to 130,000 USD annually.
Benefits (Applicable to Employees only, eligibility may vary for part-time employees):
- Annual Leave
- Sick Leave
- Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Educational Assistance
- Flexible Spending Account
- Life Insurance
- Disability Insurance
- 401 K Retirement Plan
- SMART Benefit
- Global Business Travel Program
- Employee Assistance Program
- Voluntary Benefits: Employees have access to a variety of voluntary benefit options such as Pet, Legal Shield, ID Shield and Universal Life Insurance.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
About the Organization:
IBTCI has been in business since 1987. We specialize in Monitoring, Evaluation, Research & Learning (MERL), Institutional Support (IS), Financial & Risk Management (FRM), Supply Chain Management & Procurement (SCMP); Social & Behavior Change (SBC) and Capacity Building. We provide these services across many sectors including, but not limited to, agriculture, resilience & food security, conflict & crisis, democracy & governance, economic growth & trade, education & human capacity development, energy & infrastructure, environment & climate change, global health & WASH and humanitarian and disaster assistance. At IBTCI, our colleagues are encouraged to collaborate and be part of the solution while getting the tools and guidance needed to grow and support our clients’ missions.
IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment. VEVRAA Federal Contractor.
If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact the Talent Acquisition team at TalentAcquisition@ibtci.com (Do not send your resume to this account, for consideration please apply in our career page, https://careers.ibtci.com/jobs).