Programme and Operations Coordinator

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Description

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• Responsibility for all tasks related to a selected number of deployments of experts on the roster. This includes developing deployment offers, requesting contracts, submitting relevant documents to UNHCR, booking flight tickets, supporting visa applications, briefings of the deployees, and other practical tasks.
• Liaise with UNHCR bureaux, country and field offices.
• Continuous follow up, support and monitoring of ongoing deployments.
• Debriefing and closure of deployments, including financial settlements and deployee reporting.
• Update and maintenance of deployment files and information in tailormade database to ensure efficient deployments, statistics, and donor compliance.
• Update of budgets and deployment overviews.

• Provide input on strategy development, standard operating procedures etc.
• Contributions to donor compliance and donor reporting
• Other ad hoc and backstopping tasks including cross cutting responsibilities.

• To be successful in this role we expect you to have excellent interpersonal and communication skills and the ability to quickly build rapport with individuals and groups.
• You must be able to work autonomously, take initiative and pro-actively engage with others.
• In addition, all employees should master DRC’s core competencies: Communicating, Taking the lead, Collaborating, Striving for excellence and Demonstrating integrity. 

• Degree in Human Resources, Refugee Studies, International Development/Relations, Social/Political Sciences, or other relevant discipline from an accredited academic institution
• Experience with human resource management, preferably remote staff welfare support
• Flair for and interest in working with advanced software systems (ERP system and tailormade database)
• Ability to work in a multicultural environment, and the capacity to empathise and relate to people with diverse backgrounds deployed to international duty stations.
• Excellent English language communication skills (reading, writing, speaking, listening)
• A systematic mindset and good attention to detail
• Flair for budgets and numbers
• The ability to work under time pressure with many simultaneous tasks

• Experience working directly with refugees.
• Experience with roster management
• Familiarity with UNHCR and its policies and procedures 

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