Programme Area Manager

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Description

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• Lead the development of annual work plans in emergency operations; ensure their effective implementation and monitoring and reporting of results. 
• Lead, supervise and manage a team of emergency professionals to ensure high quality technical and operational support to WHO country programmes responding to emergencies from all hazards, including disease outbreaks, natural disasters, humanitarian emergencies and technological disasters. 
• Direct and guide the consistent application of WHO standards (e.g., Emergency Response Framework, Emergency Standard Operating Procedures), technical guidelines and best practices; revise and update guidance, as required. 
• Oversee the functioning of the EMRO Emergency Operations Centre and ensure that it operates according to international standards and best practices. 
• Oversee and supervise the Operations Support and Logistics team, including the Dubai logistics hub, and ensure strong end-to-end supply chain management, health logistics, and field operations support.  
• Establish Incident Management Support Teams at the regional office in support of country-level response to graded emergencies; establish clear lines of communications, promote and foster effective collaboration with and provide authoritative technical advice to other agencies, with emphasis on the coordination and consolidation of health agencies and health cluster activities. 
• Ensure the effective functioning of Country Support Teams in the context of protracted emergencies.  Advance WHO’s work in trauma management, especially in humanitarian settings.  Ensure that WHO’s Code of Ethics and the WHO Policy on Preventing and Addressing Sexual Misconduct are consistently observed in all of EMO’s work, including in support of country operations ; ensure that the PRSEAH function is consistently included in WHO country-level Incident Management Teams and regional-level Incident Management Support Teams.  
• Oversee and promote, with a broad range of UN agencies, international, governmental and nongovernmental organizations/institutions, the mobilization and coordination of resources, identify needs and funding gaps; encourage donors to fund the overall health sector response to affected populations. 
• Develop WHO operational readiness capacities to ensure timely and effective response to acute emergencies, including participation in simulations and exercises. 
• Deploy to emergency operations as a member of surge teams as needed, and undertake regular country visits to ongoing emergency operations. 
• Collaborate with Health Systems Department, other WHO departments and partners to develop context-specific approaches to working in protracted emergencies, including the operationalization of the Humanitarian-Development-Peace nexus. 
• Collaborate with Health Information Management Unit to ensure consistent application of Public Health Information Standards and the Response Monitoring Framework including regular reporting of the quality and effectiveness of WHO emergency operations. 
• Play a key role in overseeing sound and effective leadership, motivation, guidance, management and performance evaluation of EMO staff, including proactively promoting effective team work and achievement of results and resolving problems, within the framework of WHO Staff Rules and Regulations, and WHE accepted procedures; and managing EMO global budget within the framework of WHO Staff and Financial Rules and Regulations. 
• Perform other related responsibilities as assigned, including deployment for emergency operations and backstopping for others as required.

• Advanced University degree (Master’s degree) in medicine, nursing, public health, emergency management or related field.

• At least 15 years of proven experience in public health in the field of emergency operations in response to acute emergencies from all hazards (e.g. outbreaks, natural disasters, technological disasters) and protracted humanitarian crises; combined with leadership and managerial experience, with at least five years’ experience in coordinating large scale public health projects in developing countries, with knowledge of inter-agency mechanisms in the area of international preparedness for and response to health emergencies

• Demonstrated leadership and managerial skills in international and multi-cultural settings combined with proven ability to successfully coordinate, manage and lead projects, and build partnerships with multiple partners in the context of health emergencies.
• Sound strategic and tactical thinking with ability to formulate clear comprehensive policies, strategies and plans.
• Superior organizational skills with ability to multi-task and produce results under pressure.
• Excellent interpersonal skills with proven ability to communicate in a clear and effective way, with tact, diplomacy and courtesy.
• Authoritative and comprehensive knowledge of the theory, principles, methods and techniques in international emergency management and humanitarian response, with a broad-based understanding of its growing complexity including knowledge of the workings of relevant international policy-setting bodies.

• Expert knowledge of English.

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