Programme Associate

The UNV Regional Offices provide oversight and strategic guidance to the UNV Field Units in their respective geographical assignments and are mainly accountable for the placement of UN Volunteers mobilized for UN Agencies, Funds and Programmes focused on peace, development, and humanitarian needs. Furthermore, the Regional Offices represent, and strategically position, UNV and bring UNV’s services and solutions closer to its partners from governments, UN entities, civil society and private sector. The Regional Offices also support the promotion of volunteerism as per the UNV Strategic Framework.

Under the overall supervision of the Portfolio Analyst , Regional Office, the Programme Associate will be supporting the Regional Office (RO) outreach for partnership building, partnership initiatives and mobilization of volunteers. She/he will provide programmatic support to the RO outreach to non-field unit countries and provide overall support to programme management of the RO.

In this role, the Programme Associate will support development and implementation of special programme initiatives and partnerships, contribute to UNV’s engagement with regional bodies for joint advocacy and visibility, and support design, coordination, and implementation of joint regional events. 

She/ will support the RO outreach to non-field unit countries, as guided by the RO priorities and workplan, and overall support and backstop RO programme management and roll out of the regional work plan. 

She/ will actively build and nurture relationships with regional partners, host entities, volunteers, and other key stakeholders to enhance UNV impact for the UN System.

Duties and Responsibilities

Support to regional partnerships building and promotion of volunteerism within the UN System:

• Assist in developing and implementing joint regional initiatives with different entities at the regional level, as per respective RO workplan.
• Support data, evidence, best practices collection on UNV programme and UNV Strategic Framework outcomes for use in partnership meetings and external presentations.
• As guided by Portfolio Analyst support design and drafting of UNV offer and mobilization proposals for special regional initiatives and/or joint UN programmes (cross border programmes, peace building initiatives, emergency and crisis response, and similar).
• In collaboration with RO colleagues (communication, RBM, talent acquisition) engage in design and drafting of substantive and partner specific outreach materials (fact sheets, best practice, value add collection, etc.).
• Contribute to UNV’s engagement with key regional bodies for joint advocacy and visibility events/initiatives by drafting of programmes and concept notes, other key communication to partners, and engage in event coordination on behalf of the RO, as needed.
• In close cooperation with the communications team, support coordination of the joint celebration of UN Thematic days with UN entities, including regional IVD (International Volunteer Day) and IVD in non-field unit countries, as needed.
• In close coordination with the Online Volunteers (OV) Associate, support OV promotion in field and non-field unit countries, as needed.

Support to mobilization and volunteer satisfaction for non-field unit countries

• Support preparation/compilation of partnership data/materials for outreach to UN partners.
• Keep track on UN partners’ trends in the assigned countries and provide inputs for volunteer mobilization planning and outreach.
• In close cooperation with the Regional Talent Acquisition (TA) Analyst support roll out of talent acquisition actions in non-field unit countries, as needed per regional TA plan.
• In close cooperation with the RBM (results-based management) Analyst, propose actions in response to volunteer/hiring manager feedback and Volunteer Reporting Application (VRA) analysis and keep track of their implementation in the assigned countries, as needed.
• Support facilitation training and capacity development events for UN Volunteers in the assigned countries, as needed.
• Contribute to the efficiency gains with timely and efficient actions in volunteer mobilization cycle in close cooperation with the sections of VSC and VSS.

Support to regional office programme management

• Act as focal point for the RO to strategically coordinate fully funded calls for the Region.
• Support Portfolio Analyst in the research, documentation, knowledge management, and events for the efforts to the integration of volunteerism in coordination with VASS team.
• Provide support to preparation of regional and HQ missions in the region, by preparing and reviewing briefing documents and background materials, as per mission SOPs.
• Provide support and coordinate mission follow up actions, as per mission reports.
• Support Portfolio Analyst in meeting preparation with regional partners and entities, coordinate timely implementation of post-meeting follow up actions. Participate in meetings, as required.
• Coordinate procurement of goods/services, administration and travel duties for logistic support to the regional events including office system management and filling systems,
• Perform other programmatic support function as may be required.
• Backstop the role of the regional Administrative Associate or Programme Assistant  during leave and absence.

Required Skills and Experience

Education:

• Secondary education with technical training in administration, business administration or related areas;
• University degree in business, or public administration, or related areas will be given due consideration, but it is not a requirement.

Experience:

• A minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant experience in business management and/or programme/project management
• Experience in MS Office 365 and web management/CRM systems;
• Experience working in web-based management/CRM systems would be an asset;
• Experience working with Salesforce Service Cloud would be an asset;
• Experience in an international or non-profit context would be an asset;
• Experience working with volunteers would be an asset.
• Fluency in English and in the local language of the duty station, where applicable.
• Proficiency in another official UN language and/or other dominant language in the region would be an asset.

Source: https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/job/17348