Programme Associate Shelter Information Management

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

Responsibilities:

Data Management and Quality Assurance:

• Maintain beneficiary profiles in systems like Redrose and Kobo to  support accurate operational data; strictly follow the procedures for beneficiary data protection.
• Contribute to data quality by cleaning, checking, analyzing collected field data, and providing timely feedback to the Shelter and Settlement Program Coordinator and field registration assistants.

Training and Support:

• Provide guidance and support to staff, field enumerators, and implementing partners involved in data entry and processing, ensuring compliance with quality standards and timely information sharing.
• Provide user support and system training on data collection tools.

Technical Assistance:

• Suggest rapid solutions and feedback on technical system features to  support accurate daily project implementation.
• Assist in drafting user manuals and training materials for field teams on best practices.

Reporting and Coordination:

• Update the unit’s 5W reporting in coordination with staff and provide weekly updates to the Program Coordinator.
• Verify and prepare beneficiary information packages and documentation for administrative purposes, following internal validation procedures.

Accountability to Affected Populations AAP:

• Serve as the Shelter, Settlement, and Infrastructure AAP focal point, providing timely and effective feedback to complaints received through various channels.
• Check and review the complaint and response mechanism with other departments and units, leading on beneficiary-related issues.
• Ensure the privacy of complaints by limiting access to beneficiary data and maintaining secure records.

Monitoring and Evaluation:

• Assist the monitoring and evaluation team in organizing post-distribution monitoring for Shelter, Settlement, and Infrastructure activities, especially cash for rent and multipurpose cash assistance.

Operational Support:

• Assist in operational activities, beneficiary follow-up/feedback, and data management tasks as needed.
• Perform additional duties as assigned and undertake duty travel when requested.

Qualifications:

Education:

• Bachelor’s degree in Finance, Information Management, Computer Science, Geography, Statistics, or a related field from an accredited academic institution with three years;
• High school diploma with five years of relevant professional experience
• Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

• Previous experience in data management is an advantage.
• Experience in communicating and working with a wide range of people, including people of culturally diverse backgrounds.
• Knowledge Experience in Cash based Intervention programmes is an advantage.
• Previous exposure to work with UN agencies, Governmental entities, Civil  Society Organizations and other stakeholders.. 

Skills:

• Strong management capability and experience, especially in the field of humanitarian assistance.
• Computer/software literate, very good skills required in Excel, Word, PowerPoint, and kobo toolbox.
• Experience managing common operational datasets
• Technologically savvy mindset to explore unique solutions
• Excellent communication and negotiation skills.

Languages:

• Fluency in English, Russian, Romanian is required (oral and written). Working knowledge of Ukrainian an advantage, or any other language.   
• IOM’s official languages are English, French and Spanish.

Source: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/12724