Programme Coordinator

About The Role
We are seeking to recruit a Programme Coordinator who can provide a committed level of administrative support to staff and associates of the Centre for Blended Realities. Working as part of the Research and Knowledge Exchange team, this is role is fixed term and part-funded by the UK Shared Prosperity Fund (SPF).  Acting as a first point of enquiry for Falmouth’s contribution to the Entrepreneurial Futures SPF project, you will manage internal and external communications, coordinate events, and manage and maintain client folders and programme information.
 
Reporting to the Centre for Blended Realities Lead, you will provide first level programme advice, ensure all enquiries are accurately recorded within the appropriate customer relationship management system (CRM), ensure compliance with the Data Protection Impact Assessment (DPIA), and provide comprehensive support for meetings, steering groups, and quarterly reporting.
This is a varied role, suited to an individual ready to use initiative to determine priorities, work with autonomy, work effectively with senior colleagues and external partners, and keen to grow skills in a highly supportive and positive team environment.
About You
The successful candidate for this role will need high levels of organisational skills, particularly with regard to diary management, meeting management and related communications. The role requires direct interface with external parties, and a successful candidate will thus need the ability to exercise discretion, tact, and professionalism.  You will need to evidence well-developed interpersonal skills, enabling effective communication with colleagues and external contacts. 
 
Research & Knowledge Exchange at Falmouth University is a great place to work, it’s a fast-paced environment, and we are looking for people who have the energy and agility needed to ensure we traverse an ever-changing HE landscape, as we execute our ambitious plans.
 
We are looking to hear from candidates who also have the following skills/experience: 
 

• Experience of working on a range of tasks simultaneously, accurately to deadlines, with excellent attention to detail.
• Recent and relevant experience of working in a customer/client focused environment, including the provision of first line advice and guidance.  
• Effective analytical and problem solving-skills
• A good understanding of data protection and safe record keeping.
• A positive, proactive and flexible approach to daily duties and responsibilities.

For further details on the skills/experience required for this role, please see the full job description above.
 
This is a fixed term to 31 March 2025, part time, 28 hours a week position across four days per week.  The exact days will be discussed with the successful candidate.  There will be the occasional requirement to work outside normal office hours to assist with events.
 
If you are looking to have an informal discussion about the vacancy ahead of applying, please email [email protected]. 
 
The closing date for this position is Sunday 3 March 2024.
 
About Us
For more than 120 years, Falmouth University has been a hub of creative and technological education and change. We are Cornwall’s University, a strong local and anchor institution within its defining rural and coastal community.
Our mission is to deliver exceptional higher education and research, harnessing the fusion of creativity and technology as foundations of the future economy. We use our knowledge and expertise in these disciplines to generate positive and sustainable opportunities for all.
 
In return for your hard work and commitment, we offer excellent benefits, including:
  
 – Employer Pension Contribution up to 12%.
 – 28 days + 8 days bank holiday.
 – Annual salary increments (Until top of grade reached)
 – Enhanced Maternity/Paternity Pay/Adoption Pay
 – Salary Sacrifice Car Scheme (Tusker)
 – Salary Sacrifice Cycle Scheme
 – Salary Sacrifice Home & Tech Scheme
 – Life Assurance

Full details on our employee benefits can be found on our careers page www.falmouth.ac.uk/jobs . Alongside these benefits we offer a first class working environment across our campuses with all the facilities you would expect from a leading University.

 
A successful external candidate for this position would be employed by Falmouth Staffing Ltd, a wholly-owned subsidiary of Falmouth University. Employees of Falmouth Staffing Ltd work alongside Falmouth University colleagues in the delivery of Falmouth’s strategic vision and will adopt Falmouth University’s HR policies and procedures in full.
 
Falmouth University welcomes and encourages job applications from people of all identities and backgrounds, particularly those under-represented and/or marginalised, as it is important we have a diverse range of candidates to consider.