The Pacific Humanitarian Warehousing Programme (PHWP) is an eight-year multi-donor, multi-country investment to enhance humanitarian warehousing capabilities across 14 Pacific Island Countries and Timor-Leste via three areas of intervention – warehousing infrastructure, supplies (non-food items) and warehousing systems, including integration into local and regional humanitarian architecture. The program is framed by three thematic priorities – Gender equality, disability and social inclusion; localization; and green humanitarian action. By the end of the eight-year period, it is expected that Pacific Island Countries and Timor-Leste are able to respond to disasters increasingly independently and sustainably.
The role – Programme Manager – Pacific Humanitarian Warehousing Programme will provide the day-to-day strategic and operational leadership of the Pacific Humanitarian Warehousing Programme within a cross-functional team environment involving: the establishment of the Programme Management Office (PMO) and design of the various approaches informing the Programme Delivery Plan across an eight-year program; integration of the PMO with the Infrastructure Specialist Unit engaged to manage the warehousing infrastructure component; and planning and monitoring programme resources ensuring that financial analysis is risk-informed and the delivery plan is resourced appropriately.
The key responsibilities of the role include:
Programme planning and implementation and strategy
The day-to-day management of the programme in a defined and integrated whole-of-programme delivery plan involving the Infrastructure Specialist Unit engaged to deliver the warehousing infrastructure component.
Effectively monitor programme performance in line with the MEL plan and identifying and addressing areas for improvement.
Implement risks and safeguarding strategies in line with the Risk Management and Social and Environmental Safeguards Plan/s that will mitigate potential issues that could adversely impact programme success or the reputation of SPC.
Demonstrate good practice when contextualizing and mainstreaming GEDSI, localisation and climate and disaster resilience approaches across all components of humanitarian warehousing – construction, supplies and management.
Stakeholder engagement and communication
Identify and engage Programme stakeholders (Programme Governance Committee, development partners, NDMOs, etc.) in line with the Stakeholder Engagement and Communications Plan, including participating countries, development partners and CROP agencies; regularly inform stakeholders about programme progress, risks, and changes.
Successful communication and endorsement of a shared vision of what programme success looks like; stakeholder concerns are addressed quickly, ensuring their needs are appropriately considered in programme decision-making.
Engage stakeholders in the programme implementation process and provide meaningful opportunities to contribute to developing National Implementation Plans.
Resource management
In coordination with the Deputy Director – Disaster and Community Resilience Programme, manage programme resources, including budgets, human resources, and supplies efficiently and in line with SPC policies and donor funding agreements.
Systematically monitor and forecast programme expenditures and the overall financial performance against the budget, putting early indications of significant deviations and mitigation strategies in place.
Quality assurance
Implement, in conjunction with the Infrastructure Specialist Unit, quality assurance processes to ensure that programme deliverables, including warehouse construction, supplies and management arrangements to meet established standards and requirements.
Execute monitoring, evaluation and learning activities per the MEL Plan to monitor and assess the impact and effectiveness of the programme; with a clear attribution between outputs and end-of-program outcomes.
Systemically collect and analyze data at a whole-of-program and country-level to measure program outcomes and make data-driven decisions for ongoing improvement.
Management and Leadership
The programme team to comprise of a skilled and competent workforce, meeting key project milestones and exceeding performance targets.
Ensure that a respectful and productive working relationship exists between the programme management office and the infrastructure unit.
Key selection criteria
Qualifications
Advanced university degree (master’s degree or equivalent) in law, international development, international relations, political science, disaster management, humanitarian action, logistics/supply chain, or other relevant area.
Technical expertise
At least 15 years of progressively responsible relevant experience at the regional or international level in humanitarian affairs, disaster risk reduction, community resilience, humanitarian logistics or related fields.
At least 5 years of experience in a Team Leader/ Programme Director/ Deputy Director/ Manager role.
Demonstrated broad understanding of the development context and the challenges and opportunities that frame programme implementation within the Pacific.
Thorough understanding of adaptive programming and core functional areas including MEL frameworks, finance, resource mobilization, contract management, communications and stakeholder engagement, and risk management.
Practical experience in programming across one or more of the following areas: disability inclusion, gender equality, social inclusion, localization, and green humanitarian action.
A collaborative and open communication style with strong interpersonal and influencing capabilities to build relationships across different stakeholder groups.
Experience in successfully working within a deadline-driven environment.
High level of competency across various Microsoft applications, including Excel, Word, Outlook and PowerPoint.
Language skills
Excellent English written and verbal communication skills (oral and written).
Interpersonal skills and cultural awareness
Ability to work in a multicultural, inclusive and equitable environment.