Programme & Operations Manager

Help to deliver a renewable heat network – and put a green recovery at the heart of
Grenfell recovery.

Notting Dale Heat has an exciting vision to ‘put customers first’, generating clean, green
heating and hot water for the local community. We’re at a crucial moment in that journey and we
need someone out of the ordinary to lead Notting Dale Heat in delivering on that vision. You
will work with residents, board members, the council and contractors to deliver on the vision
and provide heating and hot water to over 800 social homes from 2024.

About the role:

A new and exciting position has been created for a Programme & Operations Manager within
Notting Dale Heat Limited (NDH) – a local energy company operating within the Royal Borough of
Kensington & Chelsea (RBKC), delivering zero-carbon heat through the Notting Dale Heat
Network (NDHN). The Programme & Operations Manager will be the operational driving force to
ensure that NDHN is a best-in-class energy network.

The role holder will be responsible for overseeing a major design, build operate and maintain
contract and the relationship between NDH and the Council. They will also co-ordinate the
delivery of key Activities outlined within the company’s 3-year Business Plan.

The post is accountable to the Notting Dale Heat Board of Directors, who oversee the operation
of the heat network, alongside RBKC, as shareholder for the network.

About you:

Are you an experienced and passionate leader with a track record of managing district heating
schemes? Do you have experience in delivering heating and hot water solutions, contract
management, project management?

We are looking for someone who has the right balance of technical and managerial qualities.
They need to be adept at managing both the day-to-day operations and the long-term development
of the company in alignment with the goals of the local authority.

Experience of district heating schemes, a commitment to excellent customer service and a
knowledge of decarbonisation methods is a must for this role alongside a record of contract
management, delivering in construction environments and working on projects in a variety of
contexts.

About Us:

Notting Dale Heat will deliver renewable heat to Lancaster West Estate in North Kensington from
2024. It will rely on 100% renewable heat sources, put customers first, and tackle fuel
poverty.

Following the Grenfell Tower tragedy, a commitment was made by all levels of Government to
deliver a resident-led refurbishment that transforms Lancaster West into a 21st-century model
estate. 

Notting Dale Heat will provide heating and hot water services to the estate, and customers in
the wider ward – and potentially beyond.

Notting Dale Heat was incorporated in January 2022 to design, build, operate and maintain the
Notting Dale Heat Network. Notting Dale Heat is 100% owned by the Kensington and Chelsea
Council.