Programme Support Officer

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Programme Support Officer reports to the Field Programme Support Officer .

Responsibilities

Coordinates all programme and project management processes within Jordan Field Office (JFO) and supports the strengthening of Project/Programme Cycle Management procedures, processes, structures and capacities at all management stages (assessment, planning, implementation, monitoring and evaluation, and reporting). Establishs and/or strengthens processes to enhance regular review of programme and project performance, and support decision-making processes within the Field. Provides inputs and support to ensure quality and effective planning processes within UNRWA Jordan Field Office. Supports the implementation of the Field Strategic Plan (SP) and subsequent annual work plans, and coordinates the identification of needs and priorities by providing technical support to programmes, departments and areas. In addition, enhances internal coordination by identifying areas requiring integrated programming and take the lead to develop joint activities involving two or more programmes. Supports the implementation of JFO’s strategic plan by developing and overseeing the implementation of, and reporting against annual work plans. Contributes to resource mobilization for the UNRWA Jordan Field Office by drafting high quality project proposals for regular and emergency projects. Ensures UNRWA’s participation and provide quality inputs to the development of joint projects with other UN Agencies in line with the Field’s priorities. Supports FPSO in providing guidance to D/DUA (Programmes), and more generally to the Office of Field Director and senior management to enhance the quality and impact of JFO programmes and projects; contributes to build the capacity of programme staff in relation to programme management and planning; supports liaison with donors, Jordan authorities and other external stakeholders. Ensures the mainstreaming of cross-cutting issues (youth, gender, disability, environment, mental health and psychosocial and accountability to affected population) within all aspects of programme planning and implementation.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. – Analyzing – Applying Technical Expertise – Relating and Networking – Planning and Organizing For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

Advanced university degree (Master’s or equivalent) from an accredited educational institution in programme management, public or business administration, social sciences, or any related subject.

Job – Specific Qualification

Not available.

Work Experience

At least five years of progressively responsible and relevant experience in the field of programme or project management is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA and outside the country(s) of citizenship is required. Experience in project and/or programme management in a complex setting is required. Working knowledge of written and spoken Arabic is desirable. Working knowledge and experience of the Agency’s operations in the Middle East is desirable Knowledge of UNRWA Rules and Directives, and of the sources from which they are compiled is desirable Advanced university degree (Master’s or equivalent) from an accredited educational institution in programme management, public or business administration, social sciences, or any related subject is required.

Languages

Excellent command of spoken and written English is required. Working knowledge of written and spoken Arabic is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and duration: One year project funded post, with the possibility of further extension subject to availability of funds, need and performance. The incumbent may be required to travel frequently in the Agency’s area of operations and elsewhere. Applicants have to complete the Personal History Profile (PHP) in inspira in order to be considered. The PHP should be completed with full relevant work experience as per the requirements in the Job Opening, in order to be considered. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Join our eco-friendly organization dedicated to environment sustainability and targeting to be plastic free by 2025. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.