Programme Support Officer, LDC Band, F

Org. Setting and Reporting
• Supervisor:
The incumbent reports to the Deputy Director for UNRWA Affairs (Programmes) (DDUA/P).
• Supervisees:
Not applicable.
Responsibilities
• Conducts rapid research and analysis on political, economic and other relevant areas.
• Develops, monitors and updates the D/DUA (P) workplan and action points tracker on
strategic and critical priorities, and provides management support as required.
• Supports the D/DUA (P) in liaising with government counterparts, UN agencies, NGOs, the
private sector and other key stakeholders; while maintaining records of meetings.
• Supports the review and consolidation of financial and performance analysis of programmes
and projects in coordination with the Field Finance Office, Programme Support Office and
Donor Relations and Project Support Office.
• Reviews, edits, and drafts briefing notes, talking points, speeches, reports, presentations, and
other documentation to support the D/DUA(P)’s internal and external engagements.
• Provides coordination and monitoring support on interdepartmental organizational
effectiveness and efficiency initiatives, aligned with front office priorities. Supports the
development of management support systems and tools.
• Supports planning, organization and coordination of workshops and other events.
• Serves as the focal point for priority projects as designated by the D/DUA(P), including
engagements with key external stakeholders.
• Performs other duties as may be assigned by the supervisor.
Competencies
UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.
• Planning and Organizing
• Analyzing
• Applying Technical Expertise
• Creating and Innovating
• Relating and Networking
• Thorough knowledge of the social structure and culture of the Palestine refugees.
• Proven ability to write in a clear and concise manner, including report writing, and to orally
communicate in an effective manner.
Education
– A first university degree from an accredited educational institution in business
administration, public administration, communication or a related discipline.
Job Specific Qualifications
Work Experience
A minimum of four years of responsible and relevant work experience in public and/or private
organizations, including donor and partner relations, coordination, and engagement with
external stakeholders is required.
Languages
• Excellent command of written and spoken English and Arabic.
Please list all languages that you know including your mother tongue and indicate your
proficiency level from the drop-down list provided in the system considering the below:
If you possess a very good to excellent level of proficiency in English language, kindly
indicate this as “Fluent” in your application.
If you possess a good level of proficiency in English language, kindly indicate this as
“Confident” in your application.
If you possess a basic level of proficiency in English language, kindly indicate this as “Basic”
in your application.
Assessment
During the assessment, the applications will be given preference based on the following
desirable qualifications:
• Provided very good understanding of the context of Palestine refugees and UNRWA
operations.
• Working knowledge of UN Rules, Regulations and Procedures.
• Knowledge of UNRWA systems and procedures.
The shortlisted candidates will be afterward evaluated based on:
• Technical Test
• Competency-based Interview
Special Notice
Contract Status:
Limited Duration Contract for 6 months with the possibility of further extension, subject to
the availability of funds, satisfactory performance and continuing need.
Benefits:
LDC Band “F” Monthly Salary JD 1,057.70 Other benefits include medical insurance.
Dependency allowance is subject to eligibility.
Department/Office: UNRWA Affairs Office – Jordan
Duty Station: Jordan Field Office
Other information:
• The incumbent may be required to travel to UNRWA area of operations.
• Possession of a valid driving license.
Equivalency:
Equivalency may apply for this post.
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
General Information:
•This vacancy notice is open to internal and external candidates. Only candidates residing in
Jordan, and within commuting distance of the duty station with authorization to work in the
duty station at the time of application are eligible to apply.
•The Agency will not assume responsibility or accountability to support or facilitate the
issuance of a work permit in Jordan, and without a valid work permit, the appointment may be
rescinded.
•Since the Vacancy is an Area Staff post, the Agency will not provide coverage for relocation
costs.
•Preference will be given to registered Palestine refugees and candidates assisting the Agency
to meet its commitment to gender parity. UNRWA welcomes applications from qualified
candidates with disabilities.
•UNRWA encourages applications from qualified and experienced women.
•A roster may be created from the selection exercise, and that successful candidates may be
appointed to the same post. In the case of multiple or recurring posts, that a roster will be
created from which the candidates will be selected for appointment.
•Only applications that have been fully completed in UNRWA’s online e-recruitment system
Inspira will be considered, and no late applications will be accepted. The PHP should be
completed with full relevant work experience under the experience tabs as per the
requirements in the Job Opening. All acquired university degrees must also be stated, if
applicable. Applicants applying to positions for Grades 12 to 20 must submit a cover
letter/motivational statement in order to be considered.
•Applicants will be disqualified when it becomes apparent that he or she provided incorrect,
incomplete or misleading information on his or her personal history profile or during the
recruitment process. If the applicant is also a staff member, the provision of incorrect,
incomplete or misleading information in the personal history profile may also amount to
misconduct. The Agency may indefinitely refuse to accept applications from an applicant who
has previously provided incorrect, incomplete or misleading information on his or her
personal history profile or during a recruitment process or committed plagiarism.
•For UNRWA internal staff, they are required to specify and include their current UNRWA
grade level. To do so applicants should select under “Category” RLG, scroll down to see all
categories, then select their local grade.
•Advertisements published only in English will only accept applications in English, and
Arabic submissions will not be considered.
•The Agency may disqualify applicants whose name appears on the UN Sanctions List or a
UN database of staff separated for reason of misconduct or of staff who separated whilst
misconduct processes were pending.
•UNRWA shares investigation and misconduct information with other UN Agencies, and past
and prospective employers, about staff members who have been separated for misconduct, or
who have separated whilst an investigation and/or disciplinary process for misconduct is
underway; and such persons may be prohibited from employment with the United Nations.
•The Agency will immediately disqualify applicants who are ineligible for any reason in
accordance with the Agency’s regulatory framework.
•UNRWA is funded almost entirely by voluntary contributions from UN member states,
regional bodies, business foundations, and individual contributions. The mission of UNRWA
is to help Palestine refugees achieve their full potential in human development under the
difficult circumstances in which they live.
•Applications from UNRWA staff members who had been demoted with deferred eligibility
for promotion will not be considered.
•Applications from Staff members who were recipients under the Early Voluntary Retirement
or Exceptional Voluntary Separation Schemes will not be considered.
•Applications from Internal candidate serving for less than one year in their current post will
not be considered.
•The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, to make an appointment with a modified job description, or to change the
contract Modality.
•UNRWA reserves the right to proceed only with internal candidates or proceed with
candidates of an under-represented gender for any vacancy announcement when it determines
that the short-list for a single post at any grade level is excessively long.
•A candidate is not eligible for consideration if he or she was short-listed and found not
suitable for the same post within the previous 12 months unless the post description has since
been altered by 30% or more, as determined by ODCS.