Programmes Coordinator

Job Description and Requirements

1. Purpose of the Position:

Reporting to, guided and directed by the Supervisor, the Programmes Coordinator:

• Ensures positive communication with Delegates/Pioneers and Programmes Stakeholders in assigned Programme(s)
• Supporting the coordination of assigned Programme(s) in and outside Jordan.
• Lead on all daily tasks of programmes needs in assigned Programme(s)
• Supports the Institutional Learning department staff on the monitoring and evaluation of the programmes, and the Communications Team on communications related to the programmes’ implementation, evaluation, and impact.

The Programmes Coordinator also actively liaises with the Institutional Learning department, the Capacity and Programmes Development Unit and takes part in the activities promoting and supporting horizontal learning across the Department.

2. Responsibilities:

Reporting to, guided and directed by the Programmes Officer or Senior Programmes Officer:

Working closely with all members of the Programmes Department on the assigned programme(s), providing support as directed by the Supervisor following the Annual Plan, scheduled Programme Cycles, curriculum, Monitoring and Evaluation (M&E) framework, grid and design, and Programming Framework

• Supporting the implementation of the assigned programme(s), including assisting with day-to-day communications and logistical support.
• Support in implementing the programme based on the RACI Matrices, Annual Plan and Budget, anticipated or scheduled programme cycles, and programmatic documentation, including programmatic grids and designs, curriculum, programming framework, M&E frameworks, mentoring frameworks, and other learning and feedback materials
• Conducting regular field visits to confirm site selection decisions, to support Delegates/Pioneers and to engage with Local Partner Organisations, as directed by Supervisor.
• Supporting, guiding and mentoring the lead Delegates/Pioneers on programme design, implementation, activity session designs, monitoring and evaluation, keeping Supervisor updated on progress and any issues.
• Ensuring continuous updating of programmes database/extranet for all assigned programme(s).
• Working with the supervisor, provide ongoing and final documentation of implementation, including challenges encountered and lessons learned.
• Helping to prepare, and providing inputs, for monthly and quarterly reports to Donors and Partners, and for updates to Supervisor and responsible Programmes Manager.
• Supporting in providing inputs into programme donor proposals and grant applications – especially on programme context, concept, activities, and budget – liaising with Delegates and Pioneers and collaborating with Fundraising Department colleagues to ensure high quality proposals are submitted on time as assigned by supervisor.
• Supporting provision of information content about the assigned Programmes to the Communications Department, ensuring regular flow of high-quality information to feed Communications needs, and Donor/Partner reporting.
• Ensures brand visibility of GFP and its Donor/Partner logos at all Programme activities, and in collected photos/videos of programmes activities and shares with Communications team.
• Supporting the liaison with the responsible department(s) on all Monitoring & Evaluation, to learn and assess programme inputs, outputs, outcomes, impact, and sustainability; and to identify best practices and good PR communications stories.
• Supporting Institutional Learning, Institute and Communications team members in planning and conducting visits to the locations of assigned programme(s).
• Ensures regular flow, in a pre-agreed format, of high-quality information and evidence to feed communications needs, donor reporting as well as future donor prospecting.
• Providing input to the Supervisor to help improve GFP Curriculum and programme processes.
• Supporting the supervisor with establishment and development of strong relationships with Local Partner Organisations.
• Supporting Programmes Department’s role in delivery of direct training events (Camps, Advanced Trainings, Refresher Workshops, etc).
• Supports organising programme trainings/meetings/events.
• Providing administrative support to the rest of the Programmes Department.
• Performs miscellaneous job-related duties as assigned by Supervisor.

3. Key Results Areas:

• Documented behavioural change impact of delivered programmes [in Jordan] and [internationally]
• Documented quality of delivered programme(s)’ implementation and adaptation
• Cost-effectiveness and sustainability of activities in assigned programme(s)
• Development and completion of high-quality reporting documentation to donors and partners
• Quality of evidence, information, and data provided for communications use
• Quality of relationships with donors, partners, and Local Partner Organisations in assigned programme(s)
• Quality of programmes database and other documents including RACI matrices for assigned programme(s)
• High-quality inputs into development of programme donor proposals and grant applications
• Continuous personal learning, competency development, and growth

4. Generations For Peace Values:

• Leadership: demonstrating leadership and fostering leadership in others, both within the Programmes Department and with Delegates and Pioneers in the field.
• Respect & Tolerance: showing respect and tolerance for all, within the Programmes Department, within the wider GFP office, with Programme Partners, and with Delegates and Pioneers in the field.
• Empowerment & Teamwork: supporting Programmes Department members and Delegates and Pioneers in the field, through proactive delegation skills and coaching and guidance to empower them and encourage creativity, use of initiative, and positive participation in team work.
• Responsibility: demonstrating and encouraging responsibility, accountability and transparency, professionalism, care and diligence in respect of all people and property, and the brand and reputation of the organisation; seeking quality, effectiveness, sustainability, efficiency and good value for money; to maximise positive impact whilst minimising risk.

5. Education, Qualifications, Competences, Skills Required:

Essential:

• Jordanian Nationality
• University bachelor’s degree essential, in a relevant discipline such as: Social Science, Social Change Theories, Humanitarian Science, Psychosocial Rehabilitation, Psychology, Mental Health, Human Rights or Conflict Transformation.
• High professional level of spoken English and Arabic
• At least one-year professional experience in community social change programmes
• Ability to work in a multi-cultural team
• Ability to manage multiple concurrent priorities and work under pressure
• Ability to reflect, learn, and improve, and experience in using feedback processes for learning
• Excellent computer skills (documents/spreadsheets/databases/presentations/calendars/email).
• Excellent written English and Arabic, including writing of programme plans and reports.
• Interest in global current affairs, conflict and peace building, and international development.

Preferred:

• Preferably experience in volunteer programmes and volunteer recruitment, motivation, mentoring and management.
• Experience in international development especially community development and behaviour change programming is useful but not essential
• Experience in different forms of evaluation, including participatory evaluation, participatory video, most significant change, is useful but not essential
• Experience in sport-based approaches to behaviour change is useful but not essential
• Experience in arts-based approaches to behaviour change is useful but not essential
• Experience in event management is useful but not essential
• Travel and experience working in other countries is useful but not essential