Programmes Manager

Human Appeal is a non-profit organisation working across the globe to strengthen humanity’s fight against poverty, social injustice and natural disaster. Through the provision of immediate relief and the establishment of self-sustaining development programmes, we aim to invest in real, effective solutions.

We work year-round to establish healthcare, education, and livelihood programmes that pave the way for empowered, self-serving communities. We also provide food, medical aid, and disaster relief during emergencies, a critical intervention that saves lives.

Our skilled local teams are able to access some of the most hard-to-reach places in the world, at their most vulnerable of times.

Our vision

To become the global agent of change for a just, caring, and sustainable world.

Our mission

We are a global humanitarian and development organisation. We save lives, alleviate poverty, transform and empower local communities whilst championing humanity, impartiality, neutrality, and independence.

Here at Human Appeal we have an exciting opportunity for the Programmes Manager Position,to be based at our Erbil office Iraq.

Please note: The position is open to national and international candidates.

Main Job Purpose:

Manage and oversee the coordination and administration of all aspects related to ongoing programs activities, including planning, organizing, staff leading and controlling programmes activities. For the successful delivery of the whole programme, proposed changes, projects and management of their inter-dependencies.

Accountabilities:

Program Management

• Establish and maintain systems for programmes operations in accordance with HA policies and procedures to lead the implementation of the International programmes strategy in line with Human Appeal’s vision, mission and core values.
• Represent and safeguard the image, reputation and interests of HA at office, field and community perspective.
• Attend Cluster meetings and other important forums via engagement with UN, NGOs, CBOs and government line ministries on developing and ensuring adherence to minimum humanitarian standards in the implementation of projects;
• Develop and implement long-term goals and objectives to achieve the successful outcome of the programmes.
• Contribute and lead programmes development efforts by identifying opportunities and working with programmes Team to draft proposals to respond to those opportunities, as well as the delivery of programmes, ensuring programme effectiveness through Head office, Sub-offices and partner teams.
• Plan, Design and implement staff capacity development and relevant trainings to provide guidance to programmes staff on all issues related to programmes implementation.
• Implement Day-to-day and on the ground management of the emergency project team.
• Institutional funding program management – drive office towards self-sustainability through maintaining funding partnerships and supporting new funding pipelines
• Networking and building relationships: with key influencers, donors and leverage new opportunities for the benefit of the office.

Reporting

• Report the progress of the programme(s) at regular intervals through Concept Notes, Proposals, Project interim and completion reports, and project related presentations to the Country Director to monitor programme implementation process.
• Support program staff to generate high quality donor reports and ensure their submission in a timely manner.
• Oversee the preparation and submission of technical and programmes reports as per the grants agreement.

Resource mobilization

• Develop an annual program budget and operating plan to support the programmes, coordination closely with all other key departments including Finance, HR, logistic for development and execution of Core Competencies (Food Security & Livelihoods, Health, WASH, Protection) strategies.
• Ensure there is allocation of common resources and skills within the programme individual projects to maintain the dependencies and the interfaces between projects
• Provide cohesive humanitarian planning for office, ensuring that priorities and opportunities identified are in line with strategic plan and goals.
• Prepare the Employment Plan, Yearly – quarterly to programmes department according to grants.
• Facilitate the appointment of individuals to project teams by taking part in interview and recruitment of staffs’ especially when they are under programmes department.
• Accomplish human resource objectives by developing job descriptions, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions
• Manage third party contributions to the programmes.

Financial management

• Financial oversight of the projects under his/her supervision. Responsible for ensuring financial management controls are effectively practiced through all programme levels to ensure value for money of budgets.
• Manage grant by identifying funding opportunities, developing competitive, responsive proposals that meet internal standards, and dealing with donors’ complaints to build, monitor and manage the quality of the open contracting grant portfolio.
• Maintain effective communication and relation with donors and other stakeholders in consultation with the country director to explore current and potential funding opportunities.
• Manage all projects funds according to established accounting policies and procedures as per HA regulations and donor compliance.
• In collaboration with the head of mission and Finance Manager maintain of all programmes financial activities and monitor the budget for each program to ensure effective management of agency and donor property.
• Monitor budgeted vs actual expenditure (BvA) as provided by Finance whilst mitigating any budget variances
• Mitigate and reduce financial risks to the operational delivery of regional Office’s objectives.

Monitoring and Evaluation

• In coordination and collaboration with the Monitoring and Evaluation Department, develop a programmes evaluation system to assess the strengths of each program and to identify and implement action plans regarding areas for improvement to ensure MEAL processes and framework are in place.
• Identify and evaluate the risks and possible threats associated with Programmes activities and take appropriate action to control the risks.
• In cooperation with programmes staff, oversee the implementation of a monitoring and evaluation plan for all the projects, in line with the donor guidelines, and ensure that activity, impact and output data is captured in an accurate and efficient manner, and that programs are continually tailored to optimize quality and impact levels.
• Follow up Monitoring and Evaluation reports, recommend and implement changes to enhance the programmes, as appropriate
• Ensure full accountability to both donors and beneficiaries and be responsible for continuously improving transparency and value for money and programmatic impact.
• Support the NB – Employee duties are not limited only to the above-mentioned accountabilities; he/she may perform other duties as assigned

Networking and Partnership

• Establish and maintain strategic relationships with key stakeholders, including donors, partners, UN agencies, and government bodies.
• Build strong networks within the humanitarian and development sectors, promoting HA’s capabilities and expanding opportunities for collaboration.
• Represent Human Appeal in Iraq Cash Forum (ICF), Durable Solutions Forum, and other relevant platforms to strengthen partnerships and the position of HA Iraq.
• Lead partnership development efforts with international and local NGOs, ensuring alignment with HA’s localization agenda and capacity-building objectives for local NGOs.

Contribution as a Senior Management Team (SMT) Member

• Participate as an active member of the Senior Management Team, contributing to strategic decision-making and planning for the organization’s long-term goals.
• Provide insights into programme performance, potential risks, and opportunities for growth during SMT meetings.
• Collaborate with other SMT members to ensure integrated approaches to programme implementation, organizational sustainability, and compliance with donor requirements.
• Offer guidance to the SMT on institutional funding opportunities, networking, and partnership developments.

Human Resource

Recruitment and Talent Management

• Participate in the shortlisting process to identify top candidates for open positions
• Participate in interviews/tests

Performance Management and Professional Development

• Participate in the appraisal process to set and achieve individual goals and objectives
• Take ownership of personal learning and development, seeking out opportunities for growth and improvement

Internal Communications and Collaboration

• Promote cross-functional collaboration and knowledge sharing among staff
• Support internal mobility initiatives, such as staff exchange programmes and development schemes

Requirements:

Education

University degree ideally in Project Management. Master degree or equivalent preferred. Project Management training or project cycle management desirable.

Experience

Minimum of 5 years of INGO senior programmes experience with at least 3 years of successful project management experience in the humanitarian field.

Computer Skills

MS Office Suite, Office 365, Outlook, basic systems

Languages

English mandatory, Arabic & Kurdish strongly desirable