Programs Team Leader

Join Canteen and help young people affected by cancer in a caring and compassionate team culture.

• Make a difference by impacting the lives of young people affected by Cancer.
• Be a part of an inspiring, purposeful, and transformative team culture.
• $98,000 – $102,000 + super and benefits.
• 12 Month Contract

Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation, and/or gender identities.

About us

Canteen is dedicated to supporting young people and their families affected by cancer. Founded by young cancer patients, our mission is to provide essential programs, services, and resources that positively impact the lives of 12–25-year-olds facing their own diagnosis, dealing with a close family member’s cancer, or grieving the loss of a loved one. We believe in the transformative power of our team, and together, we aim to make a meaningful difference in the lives of those we serve.

Canteen’s success is built on the capability and motivation of its people. We are now seeking a Programs Team Leader to join our team where you are an engaging and inspiring leader overseeing the delivery of high-quality digital and in-person programs to young people impacted by cancer. This is a high-impact role for a qualified Programs Team Leader with a natural ability to connect and support.

About our benefits

We connect, we empower, we challenge, and we are real. These values ground the way we work at Canteen, and underpin a culture that brings people together, collectively, in an inspiring and positive way. Being a part of our team offers you a rewarding, purposeful and genuine experience, with endless opportunities. Find out more on our LinkedIn Life Page.

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $18,550 of your salary tax-free).
• 5 Weeks Annual Leave.
• Learning & Development opportunities.

About our role

• Develop a cohesive team dynamic across the two states, ensuring equity of support across all service areas.
• Lead and develop a team of Programs Officers to deliver high quality digital and in-person day and overnight programs.
• Provide active and engaging direct line management, leadership, modelling, and guidance to Programs Officers across both states, including ensuring KPIs and service deliverables are being met.
• Ensure high quality programs are delivered to a professional standard, on time, within budget and in accordance with KPI’s and direction from the Head of Programs and National Programs staff.
• Act as an immediate escalation point for programs staff and manage risk in alignment with relevant policies and procedures.
• Participate in working groups and committees as part of Canteen’s commitment to cross organisational collaboration.
• Contribute to discussions, meetings and opportunities that promote and support priorities of teams that work alongside services (research, marketing, fundraising, corporate services).

About You

• Tertiary qualification in relevant discipline (Human Services, Education).
• Experience in managing teams, with demonstrated ability to develop an effective team culture and high performance.
• Proven experience in building effective relationships with external stakeholders to drive organisational awareness and service growth.
• Working with Children Check, current Australian drivers’ license.
• Demonstrated expertise in working with young people, in allied health settings, community settings, mental health settings, bereavement settings and/or psycho-oncology settings.
• Demonstrated experience organising and facilitating youth programs and/or overnight camps.
• Demonstrated experience in effective networking and collaboration with other service providers to build strong inter-agency networks.
• High-level written, oral, and interpersonal communication skills.
• Outstanding communication skills and a natural ability to connect.
• A compassionate values-based approach.

Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.
If you are passionate about what you do and are ready to make a difference, apply now.

Do not delay in applying as we will be reviewing applications periodically during this time. Please submit your Resume and Cover Letter outlining your relevant experience.

Only applicants selected for interview will be contacted.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdictions.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.