Background
The Enterprise Application Development (EAD) unit of the Information Technology Services (ITS) is responsible for developing sustainable and affordable IT solutions to meet UNOV/UNODC requirements, also enabling availability of the solutions more generally across the UN Secretariat entities.
Job Purpose and Organizational Context
The India Technology Hub (ITH/EAD) based in New Delhi forms part of the ITS’s vital delivery pillars. It keeps up with the UN’s revised ICT strategy. As part of this strategy and under the Head – ITH; the Project Analyst will work with a team of highly motivated software development professionals on various applications – development, enhancements, management, and deployment tasks.
Duties and Responsibilities
Within delegated authority, and in close cooperation with the Team leader and Chief based in Vienna, Austria, the Project Analyst will be responsible for the following duties:
- Develop and execute a strategy for software deliveries, attracting and onboarding deserving and qualified software developers and creative artists.
- Ensure successful program management and co-ordination between internal teams for an engaging experience for our partners;
- To enable and support team members in the utilization of new technologies and learning materials;
- Understand the requirements of stakeholders, and build POCs for their review and engagement;
- Define deliverables, and their timelines and monitor the progress of software development teams;
- Manage the day-to-day interaction with the stakeholders;
- Ensure tight management of milestones and progress of ongoing software development projects;
- Collaborate with business stakeholders to understand their technology requirements and translate them into technical solutions.
- Analyze existing systems, processes, and workflows to identify areas for improvement and propose innovative solutions.
- Conduct research and stay up-to-date with emerging technologies, industry trends, and best practices relevant to the organization.
- Evaluate and recommend software, hardware, and other technology solutions based on cost, feasibility, and alignment with business needs.
- Collaborate with development teams to ensure proper integration, testing, and deployment of technology solutions.
- Facilitate technical support and troubleshooting assistance to users, addressing system issues, errors, and performance concerns.
- Develop and maintain documentation, including system specifications, user guides, and standard operating procedures.
- Conduct training sessions and workshops to educate users on technology solutions and promote efficient utilization.
- Perform other duties as assigned.
Competencies
Corporate Competencies:
· Demonstrates integrity by modeling the UN’s values and ethical standards
· Promotes the vision, mission, and strategic goals of the UN
· Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies:
- Digital & Innovation – Systems thinking & transformation – Understand that complex problems need a non-reductionistic, holistic approach.
- Digital & Innovation – Co-creation – Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together.
- Digital & Innovation – Creative facilitation – Ability to design workshops that consider and address multiple interests, agendas, worldviews; set out clear objectives and engaging activities; select appropriate tools, materials, resources that are needed to enable or support the activities.
- Partnership management – Relationship management – Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding.
- Business Management – Communication – Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
- Business Management – Monitoring – Ability to provide managers and key stakeholders with regular feedback on the consistency or discrepancy between planned and actual activities and programme performance and results.
Required Skills and Experience
Education:
- Master’s or Bachelor’s degree in Education or related field from a recognized university.
Experience:
- A minimum of three (3) years (with a Master’s degree), or a minimum of five (5) years (with a Bachelor’s degree) of relevant experience at the national and/or international level in digital technologies for development and/or education sector
- Understanding of Gender and Inclusion and its incorporation in content is strongly desirable
- Experience in Data, Analysis and Knowledge Management is desirable.
- Liasioning experience with government and multi-lateral agencies would be an asset.
Language:
- Fluency in English and Hindi is required.
The vacancy announcement has been posted on behalf of United Nations Office at Vienna/United Nations Office on Drugs and Crime (UNOV/UNODC).
The position is open to Indian Nationals only.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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