Project Assistant

Context/Reporting line:

Under the general guidance of the Head, Transition and Recovery Division, , the overall supervision of the Programme coordinator, the administrative supervision of the Head of Sub Office (HoSO) and the direct supervision of the Senior Administrative Assistant- CRC, the successful incumbent will perform the following responsibilities:

Core Functions / Responsibilities

1. Conduct on a regular basis mission jointly with the CRC teams within CRC area coverage.
2. Support timely and regular (daily) referrals of the cases, while maintaining a complete record (Using CRC’s referral tracking tools) of all referred cases’ details and actions taken, including the necessary follow up.
3. Attend Monthly referral focal point meetings with the Senior Community Resource Center Assistant to verify adherence to standards of care and quality of service provided.
4. Participate in the data collection on the field level mainly for post return monitoring, check in calls and arrival calls as part of durable solutions approach.
5. Provide line manager with feedback on obstacles, concerns and suggest solutions.
6. Report in the appropriate documents the feedback, the assessments made by the teams and the needs in terms of referrals.
7. Accurately update the CRC database ensuing adherence to data protection protocols, especially maintaining strict confidentiality.
8. Collaborate with other IOM divisions and to ensure a coordinated and collaborative response to the provision of services and assistance for those benefiting from registration and referrals.
9. Any other duties related to the nature of the job as directed by line manager.

Education:

• Bachelor’s degree in sociology, humanities, development, or other relevant social sciences, from an accredited academic university or institute

Experience and Skills:

• At least two years of relevant professional experience.
• Previous experience in international organizations.
• Previous experience providing protection and/or GBV case management services.
• Previous experience providing counselling and/or psychosocial support services.

Languages:

• Fluency in English and Arabic is required.

Behavioral Competencies

• Work prioritization and ability to multitask.
• Shares knowledge and experience.
• Positive, constructive attitude.
• Ability to work and act under pressure with discretion in politically sensitive environment with a minimum of comfort.
• Responds positively to critical feedback and differing points of view.
• Ready to work independently, under tight deadlines.
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
• Ability to work in a multi-cultural team environment with a positive attitude.
• Highest standards of integrity, discretion, and loyalty.
• Strives for supportive working environment and positive working relationship.

• Creates a respectful office environment free of harassment, retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA).

While this vacancy is open to both Internals and Externals, priority shall be given to qualified Internal applicants.

Interested candidates are invited to submit their applications via this link:

https://jobs.my-soc.org/apply/20240117094924/fLtAHxVU8oZmJwk0K23E94sni          

In order for an application to be considered valid, IOM only accepts online profiles duly completed. Only shortlisted candidates will be contacted.