United Nations Department of Global Communications (DGC)
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JOB DESCRIPTION
Office/Unit/Project Description
UNDP is the UN’s global development network, an organization advocating for change and connecting countries to knowledge, experience and resources to help people build a better life.
The European Union and the Government of Türkiye are jointly implementing the ‘EU Partnership for Local Climate Action in Türkiye’ project, in a bid to bolster local climate action and guide the nation towards a future that is both climate-resilient and low-carbon. Working closely with the Ministry of Environment, Urbanization and Climate Change (MoEUCC), local authorities, and key stakeholders, the project focuses on enhancing capacities at different levels of governance and society.
The Project;
- aims to enhance climate risk assessment capacity. It focuses on bolstering the preparedness of local authorities to tackle climate change impacts by conducting comprehensive vulnerability and risk assessments.
- is directed towards improving local climate adaptation planning capacity. The aim here is to provide a regulatory framework for developing Local Climate Change Action Plans (LCCAPs), and pilot the creation of these plans in select municipalities.
- targets the enhancement of local decision-making and implementation capacities for climate action. Interactive tools developed as part of this component, integrated into the online national climate portal, will arm local stakeholders with vital resources to make informed decisions and effectively execute climate action plans.
- is designed to improve public awareness, enhance local stakeholder capabilities, and foster collaboration to implement climate actions. Through tailored capacity-building programs and awareness-raising initiatives, this component aims to equip municipalities and local stakeholders with the tools and knowledge needed to design and implement effective climate change actions.
Scope of Work
- Provide general administrative support;
- Provide logistical support for the Project Manager, Grant Programme Support Administrator, Project Associates, key experts, and short-term consultants in conducting different project activities such as meetings, trainings, workshops, stakeholder consultations, arrangements of study tours, etc.;
- Organize and participate face-to-face/online meetings, manage correspondence and other communication with the project partners and stakeholders as well as project consultants;
- Ensure the communication flow between TAT and Project Team with UNDP Türkiye Communications Unit;
- Maintain files of project documents and expert reports;
- Keep regular contact with project experts and consultants to maintain regular information flow;
- Monitor the usage of non-expendable equipment through record keeping and drawing up regular inventories;
- Draft correspondence and documents; assist in finalization of administrative correspondence;
- Act on telephone inquiries, fax, post and e-mail transmissions, and co-ordinate appointments;
- Archive project documents, expert reports, regularly update the project archive, and provide support during project audit processes;
- Support the Project Assistant/Interpreter with translation related tasks as requested by the Project Manager;
- Assist to initiate and organize social media-based communication and events in compliance with “Joint Visibility Guidelines for EC-UN Actions in the Field” as well as the visibility guidelines of the EU Delegation to Türkiye;
- Support the project outreach and PR activities in general, including keeping of the project website up to date;
- Prepare English/Turkish version of project newsletters, presentations, brief notes, official letters and ensure their formatting and design is in alignment with the project identity and necessary visibility rules;
- Assist in preparing success stories and short movies to be used on website and social media in collaboration with UNDP’s Communications team and for other visibility related activities using audio/visual materials as requested by the Project Manager;
- Develop and prepare promotional materials; for relevant activities of the project in compliance with EU visibility rules and guidelines in coordination with the Project Manager;
- Monitor and document the usage of visibility materials throughout the project implementation;
- Support in creating content for the project’s website as well as the social media accounts of UNDP CO, DCC, and EUD.
- Closely follow up the contents to be shared by the social media accounts of UNDP CO, DCC, and EUD.
Institutional Arrangement
UNDP will provide the PA with all relevant background documents.
All document and data provided to the PA are confidential and cannot be used for any other purposes or shared with a third party without any written approval from UNDP.
The PA shall report to the Project Manager and work in coordination with the Project Associates.
Competencies
Core
Achieve Results: | LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline |
Think Innovatively: | LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements |
Learn Continuously: | LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback |
Adapt with Agility: | LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible |
Act with Determination: | LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident |
Engage and Partner: | LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships |
Enable Diversity and Inclusion: | LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination |
Cross-Functional & Technical competencies
Thematic Area | Name | Definition |
Administration & Operations | Events Management (including retreats, trainings and meetings) | Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc. |
Business Direction & Strategy | Effective Decision Making | Ability to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources. |
Business Management: | Working with Evidence and Data | Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. |
Business Management | Communication | Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Ability to manage communications internally and externally, through media, social media and other appropriate channels |
Business Management | Customer Satisfaction/ Client Management | Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns. |
Ethics | UN policy knowledge – ethics | Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity |
Information Management & Technology | Research and Development: | Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems |
Minimum Qualifications of the Successful NPSA
Category | Requirements/Desired Skills |
Min. Education requirements |
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Min. years of relevant work experience |
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Required skills |
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Desired skills in addition to the competencies covered in the Competencies section |
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Required Language(s) |
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Professional Certificates |
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