Job Description
Under the overall supervision of the Senior Protection Coordinator and direct supervision of the Project Officer (Cultural Mediator/Interpretation), the incumbent will be responsible for supporting the MHPSS and Protection Division activities by performing the following functions and responsibilities.
Responsibilities
- Assist IOM Protection Division Staff to communicate with Afghan evacuees at CAS, and vice versa, by interpreting accurately between Dari and/or Pashto and English during Protection activities and MHPSS activities.
- Accompany guests to appointments or meetings (e.g. medical visits) where required by Protection/MHPSS staff to provide interpretation/translation support.
- Carry out written translations for the Protection/MHPSS units from English to Dari and/or Pashto (and vice versa), often working to a tight deadline with high standards of accuracy.
- Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with Standards of conduct and data protection rules.
- Apply humanitarian principles in all duties, as well as a gender, age and diversity-sensitive approach.
- Contribute to intercultural competence of protection/MHPSS and partner staff by organizing and delivering cultural awareness sessions.
- Contribute to daily, quarterly and annual reports to the donor by using SMART CAMP SYNC App for tracking appointments / request logged through the system by protection/MHPSS staff.
- Assist Complaint and Feedback Mechanism team if and when required with interpretation and / or written translation.
- Perform such other related duties as may be assigned.
Qualifications
Education
- High School diploma with five years of relevant experience; or,
- Bachelor’s degree in political or social sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law or related fields from an accredited academic institution with three years of relevant professional experience.
Experience
- Experience working with at-risk community members and individuals with specific needs.
- Experience in the field of migration, including assistance.
- Experience working in a transit center and/or on a resettlement programme.
- Experience working in a fast-paced, multicultural environment; and
- Prior interpretation and/or translation experience.
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English, Dari, and Pashto are required (oral and written).
DESIRABLE
Working knowledge of Arabic is an advantage.
Required Competencies
IOM’s competency framework can be found at
this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.