Position Title : Project Assistant (Information Management)
Duty Station : Doha, Qatar
Classification : General Service Staff, G-5
Type of Appointment : One Year Fixed Term, with possibility of extension
Estimated Start Date : As soon as possible
Closing Date : 03 May 2024
Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Under its Assistance Programme, the International Organization for Migration (IOM) is providing direct assistance and counselling to various categories of Afghans (American citizens, Lawful Permanent Resident, Immigration Visa) at Camp As Saliyah (CAS) Transit Centre in Doha, Qatar, from their arrival at the transit centre up until their departure from the site. The Assistant Programme is designed to complement the efforts undertaken by the U.S. Government (USG) in supporting the safe resettlement of Afghans to the United States, by creating a safe, dignified, and protective environment for Afghan guests staying at the transit centre.
The Information Management Assistant will operate under the overarching supervision of the Site Management Support (SMS) unit and the direct oversight of the Site Officer. Their primary responsibilities will entail assisting in the administration of diverse information management systems, tools, and products at the CAS level within the context of SMS. Furthermore, the IM Assistant will contribute to the development of awareness-raising materials for SMS units and provide assistance to other CAS service providers as needed.
Core Functions / Responsibilities:
· Support SMS and other internal and external actors in creating the necessary information management tools/products as needed.
· Support the regular transfer/channeling of collected data and information to other relevant stakeholders using agreed-upon templates and respecting timeframes.
· Support the documentation of activities, contact, and project information on all the actors present in CAS (e.g. service mapping, tackers, master contact lists, etc.).
· Attend and facilitate, if necessary, meetings with relevant stakeholders relating to information management.
· Support the Site Officer and SMS in strengthening information management and information sharing that supports all service provision, including distributions, community mobilization, assessments, technical works, etc.
· Support the establishment of a complaints and case referral mechanism which ensures confidentiality.
· Assist to design sensitization materials (e.g., posters, leaflets, banners, etc.) for SMS and other service providers/partners at the CAS level as needed.
· Support SMS and the SMS unit with the overall community mobilization, community engagement, outreach sensitization/awareness raising campaigns.
· Support with conducting satisfaction surveys, safety audits, FGDs, and other community-based activities in coordination with the relevant units/partners at the site level.
· Support the RCCE efforts, assist to develop key messages in response to existing needs and gaps, and debunk rumors (if any) in coordination with relevant service providers.
· Participate in local-level communications and community engagement meetings to ensure sufficient information on project-related needs and issues.
· Ensure that guests are aware of the assistance and services available and how to access them through creating the necessary information products.
· Assist with reporting, success stories, and information management-related efforts.
· Provide reports, regular updates, and other relevant information materials and statistics regarding SMS activities at the CAS level. • Ensure required documents or information are kept safe, organized, and filed in accordance with IOM policies.
· Proactively identify and report to the Site Officer areas for improvement, including but not limited to the accuracy and quality of information being shared with the guests or complainants.
· Support with conducting outreach CFM activities as needed.
· Support with conducting site monitoring visits and facilitate focus group discussions (FGDs) to shove the SMS and IOM intervention when needed.
· Perform other duties to be assigned by the direct supervisor.
Required Qualifications and Experience
Education
· University degree in ICT/IT or equivalent from an *accredited academic institution or institute with a minimum of three years relevant working experience, or,.
· Completed high school degree with at least five years of relevant experience.
· Professional relevant experience in Camp Coordination and Camp Management (CCCM), Community Engagement, and Information Management is an advantage.
Experience
· Minimum three years of professional experience in Camp Coordination and Camp Management (CCCM), Community Engagement, Information Management, and/or any other relevant experience.
· Good experience with design software’s (e.g., Adobe software and others).
· Experience in supporting the management and coordination of information flows and data management, including collection, storing, processing, and analyzing data to generate information products, is desirable.
· Analytical capacity, attention to detail, resourcefulness, initiative, and maturity of judgment.
· Familiarity with statistical software packages is desirable.
· Advanced communication and interpersonal skills with the ability to deal with work pressure and meet deadlines.
Skills
· Data entry, analysis, and manipulation skills in Excel and other Microsoft software.
· Experience in analytical tools like PowerBI will be an added advantage.
· Capacity to manage sensitive and confidential matters with discretion and professionalism.
· Ability to establish effective working relations with persons of different backgrounds.
· Ability to cope with situations that may be psychologically or emotionally traumatic.
· Ability to write highly quality reports.
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English is required (oral and written).
DESIRABLE
Working knowledge of Daris and Pashto is desirable.
Notes
*Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).
Required Competencies
Values
· Respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
· Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
· Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
· Demonstrates willingness to take a stand on issues of importance.
· Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – Behavioural indicators level 1
· Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
· Produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
· Tontinuously seeks to learn, share knowledge and innovate.
· Takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
· Encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.
IOM’s competency framework can be found at this link.
Competencies will be assessed during a competency-based interview.
Other
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
Job Type: Full-time
Pay: QAR15,000.00 – QAR15,500.00 per month
How to apply
In order for an application to be considered valid, IOM will only accept applications received through IOM’s Recruitment Platform: IOM Careers (oraclecloud.com)
Interested candidates are invited to submit their applications via Oracle not later than 03 May 2024.
Applications may be sent through the links below:
Internal Candidates: View the internal job posting
External Candidates: View the external job posting
Only shortlisted candidates will be contacted.
No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training, or other fee).
Posting period:
From 19 April 2024 until 03 May 2024