UNDP - United Nations Development Programme
tendersglobal.net
Core |
Achieve Results: |
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline |
Think Innovatively: |
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements |
Learn Continuously: |
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback |
Adapt with Agility: |
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible |
Act with Determination: |
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident |
Engage and Partner: |
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships |
Enable Diversity and Inclusion: |
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination |
People Management (Insert below standard sentence if the position has direct reports.)
N/A
Cross-Functional & Technical competencies (insert up to 7 competencies)
Thematic Area |
Name |
Definition |
Business Management |
Customer Satisfaction/Client Management |
- Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
- Provide inputs to the development of customer service strategy.
- Look for ways to add value beyond clients’ immediate requests.
- Ability to anticipate client’s upcoming needs and concerns.
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Business Management |
Project Management |
Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals |
Business Management |
Risk Management |
Ability to identify and organize action around mitigating and proactively managing risks |
Business Management
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Results-based Management |
Ability to manage programmes and projects with a focus on improved performance and demonstrable results.
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Business Development |
Knowledge Generation |
Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need. |
Procurement |
Contract Management
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Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations. |
Finance |
Budget Management
|
- Ability to support budgetary aspects of work planning process, drawing and management of team budgets.
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