Project Facilitator

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Description

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• Under the overall guidance of the Team Leader-BAN-IVD, and the direct supervision of WHO IVD NPO-Divisional Coordinator, the incumbent will provide administrative support to WHO filed operations and will perform the following duties:
• Screens incoming correspondence, documents and reports and routes to the supervisor with full background material; ensures its distribution and follows up on deadlines.
• Drafts/prepares general correspondence, types statements, reports, prepares statistical tables, etc. Takes notes at meetings and prepares minutes.
• Maintains the work area’s standard and electronic filing system (correspondence, general records, files, reference systems and publications, relevant policy and procedure documents, address contact lists, bibliographies, etc.) obtaining relevant information as required;  
• Arranges appointments for supervisor, Maintains Supervisor’s calendar; Screens and receives visitors and telephone calls with tact and discretion, making appointments, answering queries and/or redirecting visitors and callers with diplomacy and courtesy, obtaining background information on the purpose of appointments;
• Provides secretarial support to organize meetings, workshops and training courses, including preparation of related folders.
• Using GSM/Oracle makes travel arrangements for the official visitor and project staff; prepares briefing materials for his/her use on official trips or special meetings and in his/her absence, prepares briefs or notes on matters for which the program is responsible.
• In collaboration with senior administrative support staff, monitor deadlines, reminding staff members of such and ensuring that correspondence and queries are responded to in a timely manner.
• Initiate, through Oracle/GSM procurement module, contracts for consultants, Agreements for Performance of Work (APW), Technical Services Agreements (TSA), and General External Services requests (GES).  Monitor and record receipt of deliverables and initiate and monitor payments as needed. 
• Cover reception, registry and pouch in absence of Receptionist.
• Performs other related duties as required or instructed, including provision of support to other areas of work and teams or the project, as required.

• Graduate in any discipline from recognized university with good academic record.

• Minimum of two years’ work experience in a similar position is essential.

• Ability to carry out a wide variety of tasks.
• Ability to take notes and prepare draft documents/correspondence.
• Knowledge of public health system and services in Bangladesh.
• Organizational skills: deadline compliance, proactive action.
• He/she keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in the department, the cluster and WHO, to be able to brief others and explain procedures. 

• Excellent knowledge of spoken and written skills, both in English and Bengali. 

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