Project Manager

Health Enhancement and Resiliency in Tonga (HEART) Project

The World Bank intends to support the Government of Tonga (GoT) to implement a Health Enhancement and Resiliency in Tonga (HEART) Project. The GoT plans to commit part of the HEART Project funds towards the services which will increase the availability of climate-resilient health services at the Prince Wellington Ngu Hospital (PWNH) in Vava’u, A Project Management Unit within the Ministry of Health is being established. The PMU is responsible for the day‐to-day implementation, monitoring, and coordination of the Project. It is intended that the United Nations Office for Project Services (UNOPS) will advise the PMU with engineering and infrastructure project management expertise. UNOPS’ primary responsibilities will focus on supporting the implementation of Component 2 (out of other components) of the HEART project as below (it is cost-estimated about USD 1mil for UNOPS’ project component):

• Component 2: Strengthen the accessibility of resilient health services focuses on ensuring the delivery of climate-resilient infrastructure, goods, and digitally enhanced equipment; with several sub-components:
• Sub-component 2.1: Infrastructure support for a resilient and appropriately designed PWNH hospital; which includes but is not limited to pre-design technical studies that would inform the detailed hospital design and construction needs; providing Technical Assistance (TA) for the detailed functional and architectural design and supervision of the new hospital complex; and construction and related works according to the priorities defined in the detailed design phase.
• Sub-component 2.2: Essential Equipment and Supplies for PWNH and Health Facilities; which supports the provision of priority equipment and supplies for effective functioning of the redevelopment of PNWH, as well as for health facilities across the Northern Islands; including upgrading ICT and connectivity that could subsequently enhance the quality of healthcare using digital technology, both for patient management and remote diagnostic services.
• Reporting to the UNOPS Pacific SIDS Advisor, the Project Manager is responsible for the day-to-day operations of the project(s) and provides advisory services to the different donors, partners and beneficiaries in the Pacific region. The Project Manager acts on behalf of the Project Board to manage the project on an ongoing basis during the Implementation Stage. The main responsibility of a Project Manager is to ensure that the project outputs are delivered within the specified project tolerances of time, cost, quality, scope, risk and benefits. He/she is expected to meet the organization’s performance and delivery goals.
• The Project Manager is responsible to create the Project Implementation Plan (PIP), use the Project Initiation Documents (PID), Legal Agreement and have a thorough understanding of the terms, conditions, and the respective roles and responsibilities of the partners/stakeholders to ensure the project(s) outputs are capable of meeting the business cases for both UNOPS and the partner(s). Success of the project(s) and hence Project Manager will be based on the defined Success Criteria.
• The Project Manager for advisory projects will be managing project(s) whose ultimate goal is to provide advisory services that contribute to the achievement of beneficiaries’ needs, stakeholders’ objectives and partners’ goals. The variety of projects is quite diverse and can range from management of grants, development of strategies, managing scope(s), setting up procurement plans, and to delivery of training or providing technical assistance
• While the complexity of those projects may vary, maintaining high standards in terms of quality, health, safety and sustainability is always expected.
• UNOPS operates in complex contexts where resources might be scarce, local capacity low and where professional judgment and experience in these environments are of uttermost importance.

Functional Responsibilities

Summary of functions:

• Project Delivery and Performance
• Procedures
• Monitoring and reporting
• Stakeholder engagement
• Quality assurance
• Knowledge management and innovation
• Personnel management

Project Delivery and Performance 

• Develop, complete and update implementation plan(s)
• Implement the approved plan (including the establishment of milestones) within tolerances set by the Project Board.
• Embed resilience and sustainability dimensions including social and gender inclusion, environmental and economic aspects into project life span.
• Manage the production of the required outputs, taking responsibility for overall progress and use of resources and initiating corrective action where necessary.
• Ensure that quality of work packages and deliverables complies with the quality requirements defined in the Implementation Plan.
• Liaise with any external suppliers or account managers
• Manage acceptance and delivery of work packages
• Monitor project progress ensuring that work packages are being executed properly
• Control project and work packages changes
• Identify, and anticipate in a timely manner, potential risks and issues and advises mitigating measures to senior management/ Project Board so that maximum benefit to partner(s) and other stakeholders is achieved
• Identify and report to the supervisor potential business opportunities for UNOPS

Procedures 

• Comply with all organizational policy and specifically the Project Management Manual
• Prepare/adapt all relevant plans for approval by the Project Board.
• Manage the reporting obligations defined in the Legal Agreement(s) and in the Implementation Plan(s)
• Ensure maintenance of the project files and lessons learned are recorded
• Manage budgets, cash flow and obligations to ensure that deliverables are met and payments to contractors and personnel are received on time.
• Understand and manage UNOPS overheads, allocable charges, and related corporate charges as they apply to the project
• Understand the unique structures of the UN and budget appropriately for personnel
• Manage expenditures against the budget (based on accurate financial reports)
• Where the Project Manager has no delegation as a committing officer, s/he retains these responsibilities and will monitor and instruct/request others to carry out the relevant commitments and disbursements.
• For project closure purposes, provide a formal handover of the project to the closure manager
• Support project audit activities, including planning, preparation and coordination during the audits and follow up on audit observations/recommendations

Monitoring and reporting

• Prepare and issue regular project and/or financial reports in accordance with Partner and UNOPS requirements for reporting.
• Regularly review project status, evaluating performance criteria (scope, cost, schedule and quality).
• Maintain diaries and progress reports as required by the organization’s standard procedures.
• Provide routine oversight and analysis of delivery data within the dashboard system.
• Ensure all project team members track and regularly update milestones and targets for the duration of projects’ life span

Stakeholder engagement

• Develop stakeholder profiles and facilitate the formulation of stakeholder engagement strategies
• Establish solid working relationships with the Project Board (Executive, Senior Users and Senior Suppliers), client and key stakeholders
• Enable the formulation of project communications plans. Coordinate internal project communications. Monitor the effectiveness of project communications
• Coordinate stakeholder engagement and communication, ensuring effective timing and interdependency management of communications. Ensure stakeholders are aware of project activities, progress, exceptions and are in a position to accept handover outputs

Quality assurance

• Work with internal stakeholders to ensure projects comply with audit requirements
• Work with procurement/purchasing staff to ensure effective interface with suppliers’ quality systems
• Coordinate quality reviews of project documents and deliverables
• Provide quality control for management outputs (project documents, reports, etc.)

Knowledge management and innovation

• Encourage routine and effective capacity building activities are conducted in order to build the long-term and sustainable capacity of staff.
• Actively interact with other Project Managers and the wider PM community to share case studies, lessons learned and best practices
• Contribute to the oversight of lessons learned procedures, ensuring that lessons learnt are shared in a timely and appropriate manner. Participate in the relevant Communities of Practice
• Research and logging of lessons learned throughout the project life span.
• Provide feedback to Practice Groups on policy, supporting guidance with an aim towards continuous improvement of UNOPS policies

Personnel Management

• Lead and motivate the project management team
• Ensure that behavioural expectations of team members are established
• Ensure that performance reviews are conducted fairly, accurately and timely
• Select, recruit and train a project team as required and taking into account gender parity and diversity objectives.
• Ensure safety and security for all project personnel and comply with UNDSS standards

Education/Experience/Language requirements

Education:

• Advanced University Degree in a relevant discipline (Project Management, Architecture, Civil Engineering).
• A combination of a Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.

Experience:

• A minimum of 5 years’ working experience in managing and providing advisory services on Infrastructure preferably in the services of design and technical supervision of construction and rehabilitation of climate-resilient Health Infrastructures.
• Experience in process definition and business requirements documentation is an asset.
• Experience in Tonga is an advantage and in the Pacific is an asset.
• Experience in developing countries or post-conflict environments is an asset.
• Experience working with the UN/UNOPS and World Bank is an advantage
• Experience in writing reports, performing data analysis, and writing technical documents is an asset.
• Working knowledge of quality control and assurance methodologies is an asset.
• Working knowledge of Google Workspace programs (Google Docs, Sheets, Slides, etc.) and file storage (Google Drive), MS Office programs, MS Project, AutoCAD and telecommunications equipment and systems
• Experience in contracts management and developing Procurement strategies is an asset.
• Experience in risk management is an asset.
• Experience working with multicultural teams is an asset.
• Experience in managing teams is an asset.
• Strong analytical capabilities with the ability to manage tasks associated with the development of projects.
• Strong Problem Solving Skills.
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse stakeholders.

Language requirement:

• Full working knowledge of English is essential.
• Knowledge of another official UNOPS language is an asset.

Source: https://jobs.unops.org/Pages/ViewVacancy/VADetails.aspx?id=29398