Project Manager – Web Migration

23-Jan-2024

Harvard Divinity School

64860BR

Position Description

This is a one-year term position from hire date.

Reporting to the HDS CTO, with dotted line reporting to the HDS Director of Communication, the Project Manager will manage the migration of HDS websites to a new technology platform. The Drupal-based platform, HarvardSites, will succeed the current platform (called OpenScholar) by August 2025. This position delivers customer service of the highest caliber and has the capacity to function in a highly changing, fast-paced environment. 

Project Management 

• Works directly with HDS Communications, HDS IT & Media Services, Harvard Web Publishing, and project teams to manage the migration of the major HDS OpenScholar websites (flagship site, WSRP, CSWR, RPL, HDS Library, HDS News Archive, and the community intranet)

• Creates schedule, project milestones, and ensures on-time, on-budget, in-scope delivery of the migrated websites

• Schedules and manages project meetings, agendas, deadlines and deliverables

• Develops project change requests/plans as needed 

• Keeps clients and colleagues informed of project status and accomplishments 

Project Development

• Represents user’s vision and business requirements, and advocates for enhancements to reflect that vision 

• Engages with faculty, staff, and other constituents to collect information on and identify user behaviors, gaps, trends, and patterns that might impact web publishing solutions 

• Analyzes support trends and user experience feedback and inputs into the product vision and roadmap 

Content Consulting

• Understands the capabilities and functionality of the new HarvardSites platform to recommend content and delivery opportunities (e.g., tie-ins to new multimedia tools, social media, and generative AI)

• Acts as primary web editor for the flagship site for the duration of the project: fields content requests, makes updates, coordinates with Communications writers, photographers, videographers and designers to add and update content 

Support 

• Provides prompt direct support to HDS Communications, HDS IT & Media Services, and other HDS web editors, including email, phone, and in-person support 

• Diagnoses issues with tools and services and escalates to both internal and external support services as appropriate 

Outreach & Communications 

• Explores and adopts techniques and web publishing best practices at HDS, Harvard, and beyond 

• Participates in and facilitates/convenes communities of practice and other partnerships at HDS and Harvard 

Process Improvement and Strategy 

• Identifies opportunities for business process improvements

• Documents standard operating procedures and resource management policies 

• Develops/reviews tools and best practices for project intake, management, execution, and stabilization 

Basic Qualifications

• Minimum of two years’ post-secondary education or relevant work experience

Additional Qualifications and Skills

Basic Qualifications (continued):

• Bachelor’s degree or equivalent experience required. 

• 3+ years of relevant experience, particularly in a scaled support environment. 

• A strong understanding of web technologies, web content management tools (preferably Drupal). 

• Candidates wishing to be considered must supply a cover letter in addition to a resume.
• This is a one-year term position from hire date.

Additional Qualifications:

• Excellent attention to detail; conceptual, analytical and imaginative thinker. 

• Shows enthusiasm, interest, and flexibility in acquiring new or emerging technology skills.

• Able to work within deadlines, ensuring timely, cost-effective delivery and customer satisfaction. 

• Effective meeting facilitation and presentation skills. 

• Excellent written, interpersonal and communication skills. 

• Able to adapt in a fast-changing environment. 

• Experience working in a Higher Education environment.

• A general understanding of social tools and traffic analytics (preferably Google Analytics).

• Familiarity with Photoshop, HTML and CSS a plus. 

• Familiarity with project management methodologies, and best practices in web design, usability and user experience.  

• IMPORTANT NOTE: Your cover letter and resume should be combined into a SINGLE DOCUMENT under the resume tab. Cover letters are required for every position at Harvard Divinity School.

• We regret that the Harvard Divinity School does not provide Visa sponsorship.

Working Conditions

This is a hybrid position based in Cambridge, MA. All HDS positions have a regular schedule of Monday – Friday, 9am – 5 pm. While the work is expected to be done primarily remotely, it does require the ability to be on site occasionally. Hybrid schedules are subject to business needs and manager and HR review/approval. HDS may adjust flex schedules as necessary or appropriate. Harvard has an established Flexwork Policy . 

Please Note: We are currently conducting interviews virtually for selected candidates. Final interviews may be conducted on campus.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. 

Additional Information

Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate’s relevant experience, and internal equity.

Harvard Divinity School seeks to respect, understand, and learn from all cultures, beliefs, and faith backgrounds, including those who are unaffiliated with a traditional denomination, of the members of our diverse community. HDS actively seeks and welcomes people of color, women, the LGBTQIA+ community, persons with disabilities, and people at intersections of these identities.

Founded in 1816, Harvard Divinity School ismost religiously diverse divinity school in the United States and is one of 12 graduate/professional schools at Harvard University. HDS is grounded in pluralism and fosters the kind of thoughtful, respectful exchange of ideas that is vital for human flourishing. The School’s degree programs prepare students for careers in academia, ministry, and a wide range of roles across the nonprofit, private, and public sectors.

Work Format Details

This is a hybrid position that is based in Cambridge, Massachusetts. Work is expected to be performed in an office setting, but may be remote, as directed by HDS. All remote work must be performed within one of the Harvard Registered Payroll States, which are currently Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Additional details will be discussed during the interview process.

Benefits

We invite you to visit Harvard’s Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Flex-work options at HDS, including an optional summer compressed workweek (end of May through mid-August)

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.

• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.

• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.

• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.

• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.

• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.

• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.

• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.

• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Information Technology

Department Office Location

USA – MA – Cambridge

Job Code

I0057P IT Project Manager III

Work Format

Hybrid (partially on-site, partially remote)

Department

IT & Media Services

Union

00 – Non Union, Exempt or Temporary

Pre-Employment Screening

Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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