Protection and Rule of Law Case Worker

Requisition ID: req49229

Job Title: Protection and Rule of Law Case Worker

Sector: Protection and rule of law

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Kharkiv, Ukraine

Work Arrangement:

Job Description

Protection and Rule of Law Case Worker
Duty
station: Kharkiv

Key working relationships:
Position Reports to: Protection Case Manager, Protection Senior Case
Management Officer, Senior Protection Officer.
Internal collaborations within IRC: PRoL Sr Officers, Legal Officers, PRoL
Case Workers, PRoL Community Mobilizer, PRoL Manager.
External
collaborations to IRC: Protection
and information services actors, MHPSS organizations and agencies

Job
Overview/Summary:
The Case Worker will be responsible for providing
direct support and care for persons at risk, including case management and
unstructured psychosocial support. The Case Worker will be
supervised by the Protection Case Manager to ensure qualitative and effective
case management and will be based
in Kharkiv and with frequent trips to surrounding localities in Kharkiv region.

Specifically, the
case worker will be responsible for:

Program implementation
Case Management and Psychosocial
Support
Identify and receive referrals regarding individuals and families who require support who are detected during registration, psychosocial, outreach and other activities
Conduct household visits and center-based interviews to assess the needs of individuals and families.
Provide information to individuals and families about their rights and entitlements, including what services and are available (including beyond the scope of services provided by IRC).
Work with identified individuals and families to develop and implement an action plan in accordance with their needs, capacities and goals.
Offer individuals and families’ choices and options, including seeking out alternatives when the needed services are not available, and actively involve individuals and/or families in decision making that will affect them.
Assess risk and support individuals and families to understand risks relevant to their situation.
Link individuals and families with support groups and networks, and other community-based resources, as appropriate.
Directly provide psychosocial counseling and support the coordination of provision of services by other specialized service providers in accordance with the needs of individuals and families.  
Ensure appropriate monitoring, review and follow up of the services provided to cases. 
Facilitate structured group psychosocial assistance tailored to the needs of the community.
Refer cases that require additional MHPSS interventions through appropriate referral pathways

Data
management and reporting 
Manage, file and store data, ensuring the confidentiality of the information collected and the services provided. 
Prepare and submit weekly and monthly work plans in a timely manner for the Senior Case Management Officer’s validation.
Support the implementation of monitoring and evaluation tools and report on problems in the implementation of the program.
Participate in weekly reporting and planning meetings to ensure adherence to standards of care, quality case management and reporting requirements.

Coordination
and representation 
Contribute to the maintenance of an up-to-date service mapping of the service providers operating in the area and take proactive steps to remain informed about the available services.
Receive cases referred from other agencies (following case allocation by the Senior Case Management Officer). Provide feedback of actions taken to other agencies, when necessary and appropriate in light of confidentiality requirements.
Lobby on behalf of individuals and families to access services and support individuals and families to effectively represent their views, needs and capacities in all meetings affecting them.

Requirements:
Language: Bilingual in Ukrainian and Russian andverbal and writing skills in English desired.
Bachelor/Degree in Social work, Counseling, Psychology
or other related field. 
Minimum of 2 years of relevant work experience in
psychosocial support/ psychology, in clinical and/or direct practice
settings.
Knowledgeable in and has used the IASC MHPSS guidelines
and best practices as part of their previous work experience.
Excellent communication skills
Demonstrated understanding of and ability to maintain confidentiality and respect for clients
Positive and professional attitude, including ability to
lead and work well in a team setting
High degree of flexibility and strong ability to
organize work, meet deadlines, maintain composure, prioritize work under
pressure, coordinate multiple tasks and maintain attention to detail
Computer literate, including Microsoft Word and Excel

Professional Standards
The International Rescue Committee is
determined to protect the people it serves and staff from all kinds of harm,
including sexual exploitation, abuse, and harassment. It is committed to take
all necessary preventive measures and create an environment where people feel
safe. IRC builds diverse and inclusive teams of professionals who promote
critical reflection, power sharing, debate, and objectivity to deliver the best
possible services to our clients.
IRC workers must adhere to the core values
and principles outlined in IRC Way – Standards for Professional Conduct. These
are Integrity, Service, Equality and Accountability. In accordance with these
values, the IRC operates and enforces its safeguarding policies to protect
adult and child clients from any form of exploitation and abuse, including
sexual exploitation and abuse, and its staff from sexual harassment and
violence.
Where misconduct is alleged, IRC follows a
Zero tolerance approach and takes all necessary actions and corrective
measures. IRC investigation unit comprises of experts and trained investigators
that ensures professional survivor-centered investigations are conducted if
allegations of safeguarding violations are reported through the safe and
accessible reporting channels that IRC makes available to its staff, partners,
and clients.
These commitments are set out in IRC’s
Safeguarding Policies, accessible in English and in Ukrainian language via this
link: https://rescue.box.com/v/irc-safeguarding-policies. IRC is an active
member of the Inter-Agency Task Force on Protection from Sexual Exploitation
and Abuse (PSEA) set-up in Ukraine.