Protection and Safeguarding Project Manager

Protection and Safeguarding Project Manager

Our vision, our mission and our work are all defined by one goal ending extreme poverty, whatever it takes. We believe that no-one should have to live in fear that they won’t have a home to sleep in or enough food to feed their children.For over 50 years we have been working with the world’s poorest people to transform their lives.

Today we are a team of over 4,400 highly skilled and dedicated professionals from 50 countries who share an exceptional depth and diversity of experience. We want committed, values driven staff to join our Dublin team and are currently looking for a Protection and Safeguarding Project Manager to be part of our Protection and Safeguarding Directorate

Concern offers in-house management and leadership courses and tailored organisation-wide learning opportunities both in-person and online. We are committed to providing our staff with the skills needed to excel in their jobs. All employees are required to undertake training in equality, diversity and inclusion; the Code of Conduct; and safeguarding, along with any other training required for the role.

Our culture is values driven and friendly. A global engagement survey conducted in 2022, responded to by 3,577 of our staff, showed that 89% of our staff would happily recommend Concern as a great place to work and 94% are proud to tell people that they work for Concern.

This role can be based in Dublin or locations where Concern has an office (except UK or France). If applying from another Concern operational country, pay scale will be benchmarked for that country. For Dublin, the salary belongs to grade 5 (51,402 to 60,472) per annum. This role includes 20% travel and is a one-year maternity cover fixed-term contract.

Candidates must be legally entitled to work in Ireland or any other Concern operational country at the time of application.

Job Purpose:

In 2021, The Protection and Safeguarding Unit developed an organisational Protection and Safeguarding Strategy and Framework to build on the work that has already been done in this area and to further strengthen our capacity to be a safe organisation. This provided the direction to strengthen Concern’s organisational capacity and commitment to be a safe organisation, delivering safe programmes, through a safe culture.

The roll out and implementation of the new Protection and Safeguarding Strategy and Action Plan requires an additional role in the team to provide management support to a wide range of change activities, ensuring coordination across all key stakeholders and active country office engagement and ownership. This will include the coordination and project management of Concerns new global reporting and case management system and providing guidance to country offices on strengthening their Feedback and Complaints Response Mechanisms.

The Protection and Safeguarding Project Manager (Grade 5) will work under the direct supervision of the Director of Protection and Safeguarding and work closely with other members of the PSU, FCRM leads in country offices, and other stakeholders to the delivery of the PSSF.

S/he will be responsible for project management, coordination, and communication support to the Protection and Safeguarding Unit (PSU) for the effective and efficient implementation of the Concerns Protection and Safeguarding Strategy and Action Plan. This will include: project planning and management and implementation support, research, data management and collation, material development, coordination, training, field engagement, and other forms of support.

If you join us, this is what you will be doing:

• Oversee that the PSUs Action Plan is supported by clear workplans that monitor progress and assess whether work is on-track against key performance indicators and metrics;
• Work with the Director of Protection and Safeguarding to introduce change management to ensure that the PSUs Action Plan is designed and delivered in a manner that builds on existing organisational structures and processes and is integrated with other organisational priorities;
• Serve as focal point and manage internal coordination to ensure continued technical input by other departments into the PSUs planned activities and deliverables;
• Work closely with the two PSU advisers, coordinate support to and capacity building of Concerns safeguarding staff at country level and other capacity building initiatives;
• Act as the focal point for the Feedback Complaints and Response Mechanism (FCRM) improvement plan;
• Deliver technical advice, tools, and resources to country programmes on Feedback and Complaints Response Mechanisms;
• Conduct analysis and reporting of annual FCRM data collected as part of the Annual Programme Planning Reporting cycle;
• Manage the PSUs relationships with key internal stakeholders, including the organisation of and follow-up on formal meetings and informal engagement as needed as well as working groups;
• Manage and coordinate the activities of the Protection and Safeguarding Steering Group;
• Coordinate the annual safeguarding internal and external reporting requirements, including the FCRM annual report, providing reports on outcomes and trends to the country management team; CHS verification process; etc.).
• Coordinate and maintain Concerns protection and safeguarding content on the website and intranet/Sharepoint site;
• Manage the development of PSUs communication plan and internal communication streams;
• Support the development and roll-out internal and external communication materials as requested;
• Manage the production of protection and safeguarding materials.

Skills and Experience Required:

Essential:

• A dynamic individual with a demonstrated ability to achieve results in complex environments.
• At least 3 years of demonstrable experience managing projects in a field related to humanitarian assistance and international development.
• A degree/qualification in Project Management or equivalent experience.
• Experience in the application of accountability policies, safeguarding standards and humanitarian protection programming.
• Experience in managing/organising trainings and workshops.
• Experience of working in fragile settings that have conflict, post-conflict, or transitional state characteristics.
• Experience of building, coordinating and maintaining strong cooperative and professional relationships and working with managers of different departments.
• Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts.
• Sound IT skills, including Word and Excel.
• Strong demonstrable skills and expertise in developing capacity building and/or training programmes and in programme implementation.
• Excellent communications skills;
• Fluency in spoken and written English.

Desirable:

• Experience in planning and implementation of change management processes is desirable.
• French highly desirable.

You will report to the Director of Protection and Safeguarding and liaise with Safeguarding Adviser, Humanitarian Protection Adviser, IPD, SAL and Emergency Directorates, country offices, consultants, Concern UK, Concern US and Concern Korea work with all Concern HQ Directorates and overseas missions

We encourage all eligible candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

If this role sounds right for you, please apply with your CV and cover letter at https://jobs.concern.net. We will respond to every applicant. Please be aware we may offer positions before the closing date

If you have any concerns about our recruitment process and need particular assistance – for example if you have a visual impairment or are neuro-divergent – please let us know and we will do our best to accommodate you.

Important information:

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concerns core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.