Position description
Org. Setting and Reporting
This position is located in the Operations and Advocacy Division (OAD), Office for the Coordination of Humanitarian Affairs (OCHA). OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response efforts. OCHA’s mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.
This position-specific job opening is being advertised for the position of Public Information Officer/Head of Advocacy in Port-au-Prince, OCHA Haiti. The incumbent will report to Head of Office, OCHA Haiti.
Responsibilities
Within delegated authority, the Public Information Officer/ Head of Advocacy may be responsible for the following duties:
- Manages reporting and analysis, by establishing and maintaining reporting system within the country; oversees drafting and distribution of regular reports on the humanitarian situation; ensures flow of information and analysis of developments in the country/region, including tracking trends and sharing reports with HQ, and key partners.
- Takes the lead in strategy, planning, development and implementation of large, complex communications campaigns (e.g. global advocacy initiatives, public information programmes for a region, broad-reaching subject specific issues, etc.); and joint communications strategies in humanitarian contexts, leading common media and communications efforts, including common messaging and chairing a humanitarian communications group. Identifies sources and seeks funding and other assistance for major campaigns.
- Provides advice and expertise to managers, senior officers and other public information staff on a range of public affairs issues, methods, and approaches; anticipates and resolves communications/public relations issues/problems.
- Develops strategic partnerships with key constituencies to elicit support for and maximize impact of promotional objectives; serves as a spokesperson/principal liaison to media organizations, governmental bodies, national groups, private sector organizations, educational organizations, international organizations, etc.
- Prepares or oversees preparation of a diverse range of information communications products in support of major campaign initiatives.
- Drafts complex material for UN newsletters, periodicals, reports and books and edits drafts prepared by junior officers.
- Evaluates results and impact of communications activities, reports on developments, trends and attitudes regarding the UN.
- Represents the institution in meetings and conferences; fulfills speaking engagements and makes presentations to groups on UN activities and advocate issues of concern; organizes media coverage and arranges for media contacts, briefings, interviews; organizes seminars, lectures, conferences, public events on major issues and events concerning the organization.
- Builds information networks; plans and oversees maintenance of publicly accessible information materials on the United Nations; plans and develop outreach activities.
- Manages publications programme; produces materials for print/electronic/voice/visual media.
- Assists is the day-to-day operation of the unit to include participating in coordination of substantive and administrative activities of the unit, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results.
- May coordinate and direct a team of public information staff and/or mentor and supervise the work of junior officers on specific projects.
- Acts as Spokesperson for OCHA Haiti as and when requested.
Competencies
- PROFESSIONALISM: Knowledge of different aspects of public information and communication. Ability to address a range of issues in the context of political developments, public attitudes and local conditions. Ability to conceptualize, design and implement major information campaigns. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
- COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- CREATIVITY: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
- JUDGEMENT/DECISION-MAKING: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Education
- Advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
- A minimum of seven (7) years of progressively responsible experience in public information, journalism, international relations, public administration or related area is required.
- Experience with crisis communications is desirable.
- Experience managing advocacy campaigns is desirable.
- Humanitarian experience in the field (actual setting where a mission and/or project is being implemented) in emergency situations (complex emergency or natural disaster) is desirable.
- Experience in the Latin American and Caribbean region is desirable.
Languages
- French and English are the working languages of the United Nations Secretariat. For the position advertised, fluency in English and French is required. Knowledge of Haitian Creole and/or Spanish is desirable.
Application instructions
Please be sure to indicate you saw this position on tendersglobal.net