Public Information Officer, P-3

Position description

Org. Setting and Reporting

This position is located in the United Nations Alliance of Civilizations (UNAOC), based in New York, United States. UNAOC is a United Nations entity that builds bridges between societies, promotes dialogue and understanding, and seeks to forge the collective political will required to accomplish these tasks. UNAOC works as a convener and facilitator to bring all sectors of society together to strengthen intercultural and interreligious dialogue to diminish hostility, and promote mutual respect and harmony among the people and cultures of the world. UNAOC’s activities are fashioned around the five pillars of Education, Youth, Migration, Media, and Women as peace mediators in identity-based settings. The incumbent will report directly to the Director of UNAOC.

Responsibilities

Within delegated authority, the Public Information Officer may be responsible for the following duties:

• Ensures implementation of information programs to publicize priority issues and/or major events, to include drafting information strategies, coordinating efforts, monitoring and reporting on progress, taking appropriate follow-up action, and analyzing the outcome.
• Monitors and analyzes current events, public opinion, social media, digital trends and press coverage, identifies issues and trends, and advises management on appropriate action/responses.
• Undertakes activities to promote digital media coverage of priority issues and/or major events, to include development of a media strategy and action plan, initiating pro-active media outreach efforts, conceptualizing digital campaigns, disseminating web materials and consulting with press on approach/story angle and other information requests, undertaking appropriate follow-up action and analyzing and reporting on the impact of coverage.
• Produces or oversees production of a wide range (e.g. print, broadcast, etc.) of information communications products (e.g. web stories, press releases, feature articles, speeches, booklets, brochures, backgrounders, audio-visual materials, etc.), to include proposing topics, undertaking research, determining appropriate medium and target audience, preparing production plans, writing drafts, obtaining clearances and finalizing texts, editing copy, and coordinating design approval, printing procedures and distribution.
• Undertakes missions outside the duty station to deliver required communication strategies pertinent to specific events organized by the Organization
• Leads the strategy, planning, design, development and implementation of large, complex digital communication campaigns.
• Manages and maintains UNAOC website and project microsites, to include conceptualizing content, producing multimedia materials, and implementing delivery mechanism.
• Prepares, on the basis of official UN documentation and other sources, initial drafts of articles or chapters for inclusion in UN newsletters, periodicals, reports and books.
• Initiates and sustains professional relationships with key constituencies.
• Acts as focal point on specific issues, monitoring and reporting on developments, responding to inquiries, etc.
• Participates in selecting the information transmitted to key constituencies.
• Provides guidance to, and may supervise, more junior staff.

Competencies

• Professionalism: Knowledge of various communication approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to analyze and integrate diverse information from varied sources. Ability to identify public affairs issues, opportunities and risks in an international environment. Ability to handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant internal policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise manner. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Creativity: Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks “outside the box”; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
• Empowering Others: Delegates responsibility, clarifies expectations, and gives staff autonomy in important areas of their work; encourages others to set challenging goals; holds others accountable for achieving results related to their area of responsibility; genuinely values all staff members’ input and expertise; shows appreciation and rewards achievement and effort; involves others when making decisions that affect them.

Education

• Advanced university degree (master’s degree or equivalent degree) in communication, journalism, international relations, public administration or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience

• A minimum of five years of progressively responsible experience in public information, digital communications, social media management, public administration or related area is required.
• Experience using and managing professional digital/social media networks, accounts and implementing digital media strategies for international organization is required.
• Experience in designing, developing, managing, administering and maintaining multiple websites, microsites, and digital platforms is required.
• Experience engaging with digital and social media stakeholders and developing partnerships is desirable.
• Experience coordinating, directing and overseeing a team of communication professionals is desirable.
• Experience in the design, crating, and production of infographics, visual identity, interactive multimedia materials, and a wide range of digital assets is desirable.
• Experience in coding in CSS HTML, and PHP is desirable.
• Experience in managing content management platforms including WordPress and Drupal is desirable.

Languages

• English and French are the working languages of the UN Secretariat. For this position, fluency in English is required. Knowledge of another United Nations official language is desirable.

Application instructions

Please be sure to indicate you saw this position on tendersglobal.net