PUBLIC INFORMATION OFFICER – P3 (Hindi Unit)

Org. Setting and Reporting

This position is located in the Hindi Unit, News and Media Division (NMD) of the Department of Global Communications (DGC). The News Section produces daily news and feature stories, magazines programmes, special series and creates audio content using live and recorded audio from meetings and events, and multimedia pieces for the UN News digital platform, incorporating audio and video elements, as well as social media content. Through these products UN News provide daily and weekly content in nine (9) languages (Arabic, Chinese, English, French, Hindi, Kiswahili, Portuguese, Spanish, and Russian). Incumbent reports to the Chief of the News I Section.

Responsibilities

Within delegated authority and depending on location, the Public Information Officer may be responsible for the following duties: • Ensures implementation of information programs to publicize priority issues and/or major events, to include drafting information strategies, coordinating efforts, monitoring and reporting on progress, taking appropriate follow-up action, and analyzing the outcome. • Monitors and analyzes current events, public opinion and press, identifies issues and trends, and advises management on appropriate action/responses. • Produces or oversees production of a specific type or types (e.g. print, broadcast, etc.) of information communications products (e.g. press kits, press releases, feature articles, speeches, booklets, brochures, backgrounders, audio-visual materials, radio spot program, etc.), to include proposing topics, undertaking research, determining appropriate medium and target audience, preparing production plans, writing drafts, obtaining clearances and finalizing texts, editing copy, and coordinating design approval, printing procedures and distribution. • Prepares, on the basis of official UN documentation and other sources, and under the direction of senior editorial staff, multimedia content, and provides assistance in developing, generating, news and distributing multimedia feature materials. • In consultation with others, identifies and proposes information opportunities, activities and approaches for promotion of Hindi News content, taking into account the situation/topic and target audience. • Carries out in-depth and ongoing analysis of the performance of UN News and the performance of the Hindi News content specifically to optimize audience-focused communications. • Drawing on new digital tools and modes of enhancing existing partnerships, tools and software, assists with carrying out innovations, providing instructional guidance on the use of new digital tools, along with strengthening distribution practices across all languages and formats to ensure broader and engaged audiences for key messages and organizational priorities. • Monitors performance across platforms of Hindi News content with a view to enhancing distribution via the UN News app, Apple Podcasts, SoundCloud, and Mailchimp and responds to requests for reports, ranging from annual reporting to intergovernmental bodies to real-time thematic and other reports drawing on Google analytics and social media metrics • Prepares reports that tie into the broader reporting requirements of the UN News platforms. Initiates and sustains professional relationships with key constituencies. • Acts as focal point on specific issues, monitoring and reporting on developments, responding to inquiries, etc. • Participates in selecting the information transmitted to key constituencies. • Performs other duties as assigned.

Competencies

• Professionalism: Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, media operations, marketing and promotion, audience outreach, message targeting. Ability to rapidly analyze and integrate diverse information from varied sources. Ability to identify public affairs issues, opportunities and risks in an international environment. Ability to diplomatically handle sensitive situations with target audiences and cultivate productive relationships. Knowledge of relevant internal policies and business activities/issues. Ability to produce a variety of written communications products in a clear, concise style. Ability to deliver oral presentations to various audiences. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education

An advanced university degree (Master’s or Doctorate degree, or equivalent) in communication, journalism, international relations, public administration or related field. A first-level degree (Bachelor’s degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Not available.

Work Experience

A minimum of five years of progressively responsible experience in public information, journalism, international relations, public relations or related area is required. Experience creating multimedia content in Hindi and English, along with fluency in written English and Hindi is required. Experience in project management and reporting on extra-budgetary projects is required. Experience in compiling web analytics and social media metrics is desirable. Experience in working on improving search engine optimization, distribution, partnerships and promotion is desirable. Experience in drawing on existing modes of distribution for Hindi News content to regional and Diaspora audiences and optimizing presence on multiple platforms to improve impact is desirable. Experience in creating web graphics and using innovative digital tools including immersive website applications like Tableau and PowerBI is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in both English and Hindi is required. Knowledge of another official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This post is financed by by extra budgetary resources. Appointment or assignment against this position is for an initial period of one year. The appointment or assignment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Applicants, who successfully go through a competitive recruitment process and are recommended for selection and/or inclusion in the roster of pre-approved candidates for subsequent job openings at the same level and with similar functions, may have their application information and roster status shared with other UN Organizations. Such applicants may be contacted by other UN Organizations for similar job openings, subject to the confirmation of their interest. Placement on the roster is no guarantee of a future selection.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.