HelpAge India is a leading charitable organisation working with and for older people in India for over 45 years. It runs healthcare, agecare, livelihood, disaster response and digital empowerment programs throughout the country and advocates for the elder cause. It became the first and only Indian organisation to be honoured with the ‘UN Population Award 2020’ for its exemplary work in the field of ageing, recognition of the organisation’s outstanding contribution to population issues and efforts in the realisation of older persons rights in India. We have been awarded highest CRISIL VO 1A grading for excellence in operations and high credibility.
We are currently looking for suitable candidates for the position of Manager – M&E & Operations.
Under the overall guidance of the Chief Operating Officer, the incumbent will be responsible for monitoring high quality and timely inputs, and for ensuring that all the projects in the portfolio maintains their strategic vision and that project activities result in the achievement of its intended outputs in a cost effective and timely manner.
Manager – M&E & Operations will be responsible for designing and implementing the M&E activities of various projects; and will monitor the project activities on a regular basis, developing and maintaining and ensuring that MIS of the various projects are submitted to management. The position will also be responsible for the collection (from different state heads and mission heads) & analysis of different data in relation to the project activities.
The position reports to Chief Operating Officer and works in close collaboration with state/project teams, mission and function heads. Duties and Responsibilities
The M&E/Operations Associate will have the following duties and responsibilities:
- Develop and strengthen monitoring, inspection and evaluation procedures;
- Monitor all project activities, expenditures and progress towards achieving the project output;
- Recommend further improvement of project wise expenditure;
- Develop monitoring and impact indicators for the project success in consultation with the state teams, mission heads and COO;
- Monitor and evaluate overall progress on achievement of results;
- Monitor the sustainability of the project’s results;
- Provide feedback to project management on project strategies and activities;
- Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying bottlenecks in completing project activities and developing plans to minimize or eliminate such bottlenecks;
- Report monthly, quarterly, half-yearly and annual progress on all project activities to the COO;
- Conduct capacity assessment on existing monitoring and evaluation system and develop indicators and a monitoring strategy for the project;
- Provide inputs, information and statistics for quarterly, annual and other reports to Project Management
- Support monitoring and evaluation of the effects and impact of the project;
- Assist in coordinating across the available components of the Project to ensure effective implementation of M&E/MIS;
- Assist the project personnel with M&E tools and in supporting them in their use.
- Any other duties as may be required from time to time
Measurable Outputs and Performance Indicators
- Preparation of monthly MIS reports for all states and thematic areas
- Point out deviations from approved indicators and budgets for all states and thematic areas
- Organize and conduct training on M&E/MIS for project and government staff
- Assist relevant Project Managers in preparing monthly and quarterly reports on project progress based on MIS reports on project activities;
- Develop M&E system for the Project and for the government counterpart/stakeholders;
- Prepare and maintain data base
Competencies
- Demonstrates integrity by modelling HelpAge India’s values and ethical standards
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability
Functional Competencies
- Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
- Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
- Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
Knowledge Management and Learning
- Knowledge on MIS, M&E and development issues
- Excellent knowledge of monitoring and the application of methodology: Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities;
- Excellent communication skills (written and oral): Sensitivity to and responsiveness to all partners, Respectful and helpful relations with donors and project staff.
- Good knowledge of Microsoft Word, Excel and PowerPoint
- Working knowledge on SPSS and other data collection and analysis tools
Self-Management
- Focuses on donor/stakeholders’ results
- Consistently approaches work with energy and a positive, constructive attitude – must be a self-motivator
- Demonstrates strong oral and written communication skills
- Remains calm, in control and good humoured even under pressure
- Demonstrates openness to change and ability to manage complexities
- Responds positively to critical feedback and differing points of view
- Solicits feedback from staff about the impact of his/her own behaviour
Required Skills and Experience
- University Degree preferably in Business Administration, Economics or related field.
- At least 3-5 years of experience in the design and implementation of M&E/MIS in development projects implemented by national/international NGOs, Government or UN bodies;
- Experience in designing tools and strategies for data collection, analysis and production of reports;
- Proven ICT skills, especially in the development of MIS software using database software;
- Expertise in analysing data using statistical software;
- Strong training & facilitation skills.
LanguageRequirements
Fluency in written and spoken English and Hindi.
Qualified female candidates are especially encouraged to apply.
Interested candidates may apply within 15 days with full details of last salary drawn, expected salary, three references at hr@helpageindia.org,
Due to the urgency of the position, interviews may be scheduled even before the closure of advertisement. Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants. Only short-listed candidates will be notified about the interview date.