Quality & Contracts Coordinator

• Reference Number 11253
• Manage the aged care quality and external contractor portfolio.
• Have a passion for best practice quality management, auditing and continuous improvement.
• Full time role based in Mentone.
• Band 6 $93,076 – $101,552 per annum plus superannuation.

About us

Kingston Council’s collective focus is on delivering exceptional service that achieves our vision and meets community expectations.

We are an inclusive, resilient community with a thriving economy, where we all share a safe, sustainable environment. The City of Kingston is south-east of Melbourne and is approximately 20km from Melbourne’s CBD. We employ over 1,450 people in a diverse range of roles including engineering, customer service, administration, finance, family, youth and children’s services, sport and recreation, health, parks and gardens, planning, arts and management. 

AccessCare, City of Kingston deliver support services for people who are older, have a disability, their carer’s and people who are homeless or at risk of homelessness.

The role

AccessCare, City of Kingston is seeking a Quality and Contracts Coordinator to join their busy small team. We are looking for someone with experience in aged care, who is familiar with the Aged Care Quality Standards and implementing quality initiatives including to clinical care and governance.

Reporting to the Senior Team Leader Home Care Packages your role is to:

• Management of AccessCare’s quality system, with oversight for the compliance with the Aged Care Quality Standards, along with AccessCare management.
• Monitor program performance, coordinate reporting/audit activities with a focus on clinical governance service providers compliance, documentation and processes.
• Oversee Quality Management and Contracts for AccessCare as it pertains to home care service delivery.
• Manage the processes and the database to ensure the currency of AccessCare policies and procedures.
• Support the preparation and ongoing readiness for accreditation visits and conduct annual self-assessment audits to ensure services are operating in line with governing standards.
• Identify priorities and risks through data analysis, reports and trends, collaboratively developing action plans to achieve continuous improvement
• Monitor existing contracts and agreements as relevant to AccessCare service provision, monitor OHS compliance and participate in contract renegotiations including tendering.
• Respond to requests for new service provider agreements.
• Train and support staff regarding processes to establish new providers. 

 You will have: 

• A tertiary qualification in Nursing (RN) or Social Sciences, Health or a related discipline and/ or equivalent experience.
• Knowledge of clinical governance and awareness of what is required to meet the aged care standards.
• Strong knowledge of the aged care accreditation process, auditing and quality assurance.
• Demonstrated ability reviewing and updating policies and procedures.
• Project or quality management experience desirable, particularly in the aged, health or disability sector. 

What can we offer 

This is a full-time permanent position based in Mentone. 

The City of Kingston is a committed child safe, equal opportunity employer and committed to reconciliation. We value the diversity of lived experience and are committed to creating a workplace where all employees feel safe, supported, and connected to perform at their best.

As an employee of the City of Kingston you will be part of an inclusive culture and have access to ongoing professional development and a range of employee benefits designed to promote a positive work/life balance including flexible working arrangements, wellbeing initiatives, discounted gym membership, social club events, paid parental leave, salary packaging, study/development assistance, employee assistance program (EAP) and discounted health insurance.  Full time employees also have access to a planned day off every four weeks.  

How to Apply 

Don’t meet every single requirement for this role? Studies have shown women and those of underrepresented groups are less likely to apply for roles unless they meet every criterion. At Kingston City Council, we recognise that different experiences make for great community outcomes. If you are excited about this role, but your experience doesn’t perfectly align to the criteria we encourage you to click the APPLY button now and submit your application.

If you require further information after reviewing the position description available to download below, please contact  Pam Herbert on 1300 819 200.

Kingston Council will welcome applications from everyone including candidates from all backgrounds, identities, and experiences such as; Aboriginal and/or Torres Strait Islander peoples, women, those identifying as part of LGBTIQA+ communities, culturally and linguistically diverse persons andpersons with a disability. 

To be considered for the role all applications must be submitted via our Careers recruitment portal.

Mandatory Requirements

• Essential : Do you hold a current driver’s licence which allows you to drive within Victoria?
• Essential : Are you willing to undertake a Working with Children Check? Please note, you will need to organise and pay for this if you are successful in progressing to the pre-employment stage of the recruitment process for this position. If you already have a Working with Children Check you will be required to add the City of Kingston as an employer if you are successful for this position.
• Essential : Do you hold the qualifications required in the position outlined in the position description?