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Quality Director

University of North Texas at Dallas

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Position Details
Position Information

UNT System Overview Welcome to the University of North Texas System . The UNT System includes the University of North Texas in Denton and Frisco , the University of North Texas at Dallas and UNT Dallas College of Law , and the University of North Texas Health Science Center at Fort Worth . We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.
Posting Title Quality Director
Department HSC-Center for Human ID-304600
Job Location Fort Worth
Full Time/Part Time Full-Time
Retirement Eligibility TRS Eligible
Additional Retirement Information For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php .
Salary Information Grade 18
Department Summary The Center for Human Identification (CHI) is an accredited forensic laboratory on the campus of The University of North Texas Health Science Center at Fort Worth. With funding from the State of Texas and various Federal Government agencies, CHI supports forensic DNA testing, anthropological examinations, local CODIS operations, training, and various research and development initiatives. CHI also manages the Texas Missing Persons DNA Database.
Position Overview The Quality Director will plan, supervise, and coordinate all quality assurance, qualitycontrol, and accreditation programs and practices of CHI. The Quality Director directs thesystemic actions necessary to demonstrate a product or service meets the specified qualityrequirements set forth by the ISO/IEC 17025 Standards and the National Quality AssuranceStandards for Databasing and Forensic DNA Testing Laboratories. The Quality Directorhas the authority to suspend laboratory operations in the event of technical or non-technicalproblems, or upon the discovery of non-conformity to the quality standards adopted by thelaboratory, and has the responsibility for authorizing work resumption once problems have been resolved.

Additional Posting Details

Minimum Qualifications Minimum of a bachelor’s degree in a related field, and seven (7) years’ casework experience in an accredited forensic laboratory with a formal quality management system in an operational, supervisory, or administrative capacity.
Knowledge, Skills and Abilities
  • Thorough knowledge of principles, techniques and procedures within a forensic 
  • laboratory.  Proven knowledge of ISO and accreditation standards for forensic laboratories.
  • Proven knowledge in laboratory quality systems, document control, and 
  • conducting audits on an expert level.
  • Experienced as a manager with direct reports.
  • Knowledge of proper safety protocols for handling hazardous chemicals.
  • Skilled in the use of laboratory equipment manuals.
  • Working knowledge of law enforcement and medicolegal systems.
  • Understanding of principles and procedures used to offer expert testimony in court.
  • Interpret and apply relevant federal, state, and local policies, laws and regulations.
  • Demonstrated skill in oral and written communications.
  • High integrity, with a strong work ethic.
  • Attention to detail
  • Licensing in a forensic science discipline or quality-related field is strongly preferred.
Preferred Qualifications Master’s degree in a related field; FBI QAS Auditor and ISO 17025 Auditor training.
Required License / Registration / Certification
Work Schedule 8a-5p, M-F
Driving University Vehicle No
Security Sensitive This is a security sensitive position.
EEO Statement

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.
Classification Title Quality Director
Physical Requirements Cleaning, Lifting up to 25 pounds, Reaching, Sitting, Writing, Grasp, Ability to communicate

Job Duties

o Establish, implement and maintain a quality management system, appropriate to the scope
of the laboratory’s activities, to ensure the competence, impartiality and consistency of
laboratory operations.
o Review, document, and revise policies, systems, programs, procedures, and training to the extent necessary to assure the quality of the test and/or calibration results as needed to meet laboratory goals.
o Establish and supervise a program for the maintenance and calibration of all laboratory equipment.
o Establish and maintain an internal/external proficiency testing program to monitor performance and identify areas for improvement.

  • Consults with Laboratory Director and Technical Leaders regarding requirements for continued qualification of examiners; provides guidance and recommendations to laboratory employees; and reviews and approves changes in laboratory procedures.
o Supervise and ensure that staff are compliant with quality control measures.

  • Prepares and submits reports to accrediting authority; and administers and monitors proficiency tests.
  • Review of published proficiency results for each participant.
  • Monitor and maintain continuing education records, competency records, proficiency records, state licensing records, training records and testimony evaluations for staff.
o Performs internal audit of laboratory operations. Identifies, investigates and prepares non-conformance documentation, as required.
o Review and monitor all corrective and preventive action records, satisfaction surveys, and complaints /grievances.
o Monitor and maintain inventory of necessary reagents and supplies. Ensure that quality control measures are performed on critical reagents prior to use.

  • Maintain documentation pertinent to receipt, preparation, and testing of all reagents.
o Assist in the writing of funding proposals and semiannual progress reports.

  • Ensure accurate and timely operational reports for the assigned programs are prepared and disseminated as needed.
o Manage staff in the Quality section/unit, including supervising work assignments, hiring and job performance.
o Coordinate and monitor the expenditures and/budget requests related to the Quality section/unit with the Director, Financial Operations.
o Testifies as an expert witness to explain laboratory policies, procedures, and accreditation requirements, as needed, including corrective actions and other investigative/root cause analysis processes.
o Work in collaboration with Casework Lab Director, Director of Legal Forensics & Training and DCP working group on all disclosure compliance issues and policies.
o Serve as Safety Coordinator for the department, in cooperation with Director, Investigative Support.

Posting Detail Information

Posting Number S7624P
Position End Date (if temporary)
Special Instructions to Applicants Employment at HSC’s Center for Human Identification is contingent upon your agreement to provide a DNA sample for purposes of quality control to detect sample contamination.
Quicklink for Posting https://jobs.untsystem.edu/postings/79334

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