Quality, Risk & Compliance Coordinator – Bendigo

About BDAC

BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).

BDAC was founded to represent and provide services to Aboriginal and Torres Strait Islander people living on Djaara Country.

BDAC has a responsibility to ensure growth of services, development of our Aboriginal and Torres Strait Islander community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing self-determination employment and career pathways for Aboriginal people.

What We Are Offering

• Full time salary range of $96,000-$109,000 (depending on experience)
• Part time 0.8 FTE optional
• Access to Salary Packaging
• 11% Superannuation
• Supportive work environment
• Ongoing training and development opportunities

About the Position

The position is a member of the Quality, Risk, and Compliance Team which is responsible for monitoring quality and safeguarding systems across BDAC.

The coordinator is responsible for supporting the implementation and monitoring of systems to ensure compliance with regulation, legislation, quality standards and best practice within an ACCHO. They will also be responsible for conducting risk assessments and facilitating communication between all areas to maintain a culture of continuous improvement. They will also foster a ‘system by design’ proactive approach to seamlessly meet accreditation and regulatory obligations in a proactive manner. This includes reflecting the specific approach of BDAC to have the most impact for Community.

This position would be suitable for someone with a service delivery background.

Key Responsibilities

Quality

• Maintain strong collaborative relationships with staff, students, volunteers, and the Executive to support sustainable systems and frameworks to meet quality, risk, and compliance obligations.
• Administer, implement, and monitor the quality management system (LogiqcQMS).
• Facilitate training and provide guidance to staff on quality, risk, and compliance frameworks.
• Provide administrative support to the Quality Assurance Committee and OHS Committee.
• Coordinate activity of the Emergency Planning Committee.

Risk

• Identify potential risks impacting operations, recommend strategies to mitigate them and provide support as required.
• Coordinate implementation of the internal audit and inspection program.
• Coordinate implementation and currency of the OHSW Management System alongside key stakeholders.
• Coordinate implementation and currency of the Emergency Management Plan.
• Administer BDACs insurance portal to ensure currency.
• Oversee records management activity including ensuring registration of business records, retention, disposal, storage, recall, and security relating to these activities.

Compliance

• Oversee the Document Management Procedure ensuring policy and procedure has been through appropriate channels of development through to publishing.
• Work with respective managers in relation to closure of incident and feedback reports ensuring opportunities for improvement have been identified.
• Coordinate scheduling of applicable external accreditation assessments.
• Support program delivery and corporate services in relation to accreditation standards self-assessment to ensure readiness for external reviews.
• Keep up to date of changes in legislation, regulations, and industry best practice to ensure contemporary systems.

About You

• Demonstrated understanding and commitment to Aboriginal health, Aboriginal culture, and the philosophy and practice of Aboriginal Community Control.
• Demonstrated experience in compliance and/ or quality including coordination of processes relating to audits.
• Demonstrated ability to work effectively as part of a multi-disciplinary team to contribute to the development and delivery of policy, projects, and organisational strategies.
• Attention to detail and sound working knowledge of quality and accreditation processes.
• High level communication, writing and presentation skills including demonstrated ability to prepare policies, submissions, reports, and presentations for a variety of audiences.
• Experience consulting with, interacting and working effectively with a diverse range of partners, stakeholders, funders, and colleagues.
• Proven ability to use initiative, prioritise and work with limited supervision with a diverse team to meet the needs of management, Community, and stakeholders.
• Adaptability and flexibility to work within an environment subject to competing priorities and change.
• Able to demonstrate high levels of competency in using software, computers, with familiarisation with the Windows environment and Microsoft Office applications.

Mandatory education, training and/ or competencies

• Experience working in the community and not-for-profit sector.
• Demonstrated experience in quality, compliance, and/ or risk management.

Preferred education, training and/ or competencies

• Tertiary qualification in quality management, auditing, risk management,

How to Apply

If this role sounds like the role for you then click on the link below and apply by attaching your CV and a cover letter detailing how you suit the role.

Mandatory Requirements

Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children’s Check) will be completed prior to the candidate’s employment being confirmed.

For more information about this position please see the Position Description which can be accessed via our website www.bdac.com.au or contact our human resources team on (03) 5442 4947, or send an email through to [email protected] using the subject line: Quality, Risk & Compliance Coordinator – Bendigo enquiry via EthicalJobs.