Radio Room Operator - Tenders Global

Radio Room Operator

United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA)

tendersglobal.net

JOB DESCRIPTION

Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Under UNDP Administrative supervision and UNDSS operational supervision, the Radio Operator will join the Security Operations Center (SOC) team to ensure operational continuity of all duties, responsibilities, and tasks of the SOC/ Emergency Communications System (ECS) for Abkhazia, according to the below ToR and the established CONOPS and SOPs:

  1. Maintain permanent radio and telephone communication with all Security Base Stations, all Security Officers; and UN staff members in the AOR.
  2. Ensure that all communication equipment, antennas and repeaters are installed, programmed, maintained and in good working condition;
  3. Notify immediately the respective authority/person in charge for response or rescue operations about emergency calls or calls for help/assistance;
  4. Obtain accurate information about all reported incidents, accidents and other relevant occurrences for further action.
Duties and Responsibilities
a)          To receive, send and document calls and other communications messages in accordance with the established procedures, ensuring that all communications are properly prepared, authorized and promptly transmitted;

b)         To select the most efficient means for the transmission of messages, taking into consideration the nature and priority of communications to be transmitted;

c)          To maintain a station log where all weekly and monthly radio checks as well as occurrences related to the operation of the telecommunication equipment are documented;

d)         To maintain control on the VHF network and ensure that no unauthorized communications are exchanged on the network;

e)          To ensure that all the equipment is maintained in good working conditions and perform repairs whenever needed;

f)           To assist in installing, programming and repair of all communications equipment as needed

g)          To provide communications trainings for newly arrived staff members as well as refresher training and to assist  staff members with proper handling of telecommunications equipment;

h)          Whenever required to perform secretarial tasks such as handling paperwork on routine matters, arranging appointments/meetings both internally and externally, screening telephone calls, typing materials from drafts, printed texts.

Institutional Arrangement

UNDSS FSCO- through UNDSS FSA- will be the direct supervisors of the radio operator. Radio room operator will be administrated by UNDP and subject to UNDP HR and Finance rules and regulations:

  • Client oriented skills: The Radio Operator demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact, and the ability to work with people of different backgrounds.
  • Teamwork: Proven interpersonal skills and the ability to listen and work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
  • Planning and organizing: Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work.
  • Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately.
  • Technical awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Competencies
Core Competencies:
  • Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
  • Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies

Security Services – Security risk management  – Ability to assess threats and risks, identify and oversee implementation of mitigation measures, including ability to design and test security plans

Security Services – Security incident management & monitoring – Ability to provide adequate response to security incidents/events

Security Services – Security crisis management & response – Knowledge of crisis management and response arrangements as well as the ability to prepare for, respond to, support/manage security crisis events

Security Services – Security policy awareness & implementation – Knowledge of security policy concepts and ability to apply to strategic and/or practical situations

Business management – Communication

• Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

• Ability to manage communications internally and externally, through media, social media and other appropriate channels

Business management – Digital Awareness and Literacy

• Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed

Required Skills and Experience
Education:
Min. Education requirements
  • Completion of Secondary Education is required or
  • University Degree (Bachelor´s degree) will be given due consideration, but is not a requirement.
Experience:
Min. years of relevant work experience 
  • Minimum 4 years with Secondary education or 1 year with University Degree of relevant working experience.

Required  skills 

•    Client oriented skills: The Radio Operator demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different backgrounds.
•    Teamwork: Proven interpersonal skills and the ability to listen and work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
•    Work cooperatively and effectively with others to set goals, resolve problems, and make decisions to enhance organizational effectiveness.
•    Ability to undertake self-directed tasks when necessary.
•    Excellent oral and written communication skills – ability to communicate effectively, both orally and in writing with a wide range of people within the UN.
•    Attention to detail; the capacity to prioritize by assessing situations to determine urgency; Ability to develop a work schedule, set goals, create/implement actions and plans and monitor progress towards goals and ability to make clear, timely actions.

Desired skills in addition to the competencies covered in the Competencies section
•    Experience within the UN system in the field of security and administrative services are an advantage.
•    Experience in installation, programming and maintenance of VHF equipment and Antennas or other similar equipment will be an advantage.
•    Prior experience in using VHF, HF and Satellite phones is an advantage.
Required Language(s) 

English – intermediate knowledge and knowledge of Russian – is minimum requirement.
Knowledge of Georgian language will be an asset
Disclaimer

Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Scam warning
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