Re-advertisement Internal/External Adv: Fund Raising Associate (Donor Communication), GS-6, Jakarta, Indonesia, Case# IDS24003 – for Indonesians only

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a voice

Re-advertisement: applicants who had previously applied will be considered and need not re-apply.

Under the guidance of Donor Relations Officer (Donor Love), the Fundraising Associate is to design and implement compelling donor communication, from concept to concrete product. This includes the actual production of emails and other electronic communication, but also the design, selection of vendors, shipping, and quality control of printed communication materials.

How can you make a difference?

1. Conceptualize and produce compelling omnichannel donor communication pieces, i.e., email, WhatsApp text, SMS, printed materials) to enhance donor retention and loyalty.
2. Monitor, analyze, and improve donor communication performance metrics such as open rate, click through rate, mailing delivery rate, etc.
3. Source donor insight through donor feedback and/or dedicated study to improve donor communication efficiency and engagement.
4. Administer day-to-day usage and identify further opportunities of Salesforce – Marketing Cloud.
5. Oversee donor communication product inventory and procurement including printed material stock monitoring.
6. Assist Donor Relations Officer (Donor Love) with administrative support, including meetings, procurement, communication, and budget monitoring.

Please refer to the Job Profile attached for detail breakdowns of the above key functions.

To qualify as an advocate for every child you will have…

– Completion of secondary education is required, preferably supplemented by technical or university courses related to the work of the organization
– A minimum of six (6) years*) of progressively responsible work experience related to marketing communication/customer relation management is required.
– Experience in (direct) marketing planning & implementation initiative, especially through WhatsApp & Email
– Experience in using Salesforce/Marketing Cloud or other CRM tools
– Excellent communication and analytical skills
– Design skills
– Attention to detail
– Knowledge and/or familiarity of HTML and SQL will be considered as assets
– Fluency in English and Bahasa Indonesia is required. Knowledge of another official UN language is considered as an asset.

(* For this position, a bachelor’s degree from a recognized academic institution in a relevant field may replace three years of related work experience. A master’s degree may replace additional two years.

 JP GS6 Fundraising Associate [Donor Comm] IDS24003 for TMS.docx

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. Only shortlisted candidates will be contacted and advance to the next stage of the selection process. This vacancy is open for Indonesians only.