Receptionist, Office Assistant 3

Receptionist, Office Assistant 3 (OA3)
Recruitment #2024-3-3733
Full-time, Non-Permanent, Represented position
Anticipated Non-Permanent employment is April – October 2024
Location: Northeast Region – Colville, WA
Salary: $2,940.00 – $3,883.00 Monthly 

Want to join something GREAT and make a difference?
The Department of Natural Resources (DNR) has an exciting opportunity in Colville, WA. We are looking for a Receptionist (Office Assistant 3) to temporarily serve as the primary front desk receptionist at the Northeast Region Headquarters Office. We anticipate the need for this position to be temporarily filled through October 2024, with the potential of becoming permanent. The receptionist position will provide a unique opportunity to learn about all of the programs that make up our dynamic workforce at the DNR.

The person we are looking to fill this important role will have the ability to practice compassionate communication with all external and internal partners, have excellent customer service skills, and have the ability to work as a contributing member of the team.

Responsibilities:

• Provide a great customer service experience
• Provide office support on projects
• Respond to inquiries by telephone, in person, and in writing
• Answer incoming calls using a multi-line telephone system
• Distribute incoming/outgoing mail
• Manage office supply inventory
• Accurately input data into reporting software
• Resolve problems and respond to inquiries regarding rules, regulations, policies, department procedures, and department services.

Required Qualifications: 

• High school diploma or equivalent.
• Proficient in computer skills i.e., Microsoft Office software (Word, Excel, Outlook).
• Excellent interpersonal communication skills.
• Effective organizational skills.