Recruitment Associate

In the area of Human Resources, the GSSC supports both staff and management in UNDP offices and units, with the full cycle of HR services ranging from recruitment, talent management, learning and development, HR policy and advisory services, benefits and entitlements management, payroll and banking transactions. 

In six UNDP Regional Bureau Service Centers (RSCs) – Addis Ababa, Amman, Bangkok, Dakar, Istanbul and Panama – the recruitment and administration of local personnel will be proximity-based and managed by outposted GSSC personnel who report directly to the Global Shared Services Center (GSSC) in Copenhagen.

The Recruitment Associate in the 6 GSSC RSCs, supports the transparent implementation of the outposted recruitment of personnel for country offices in each Regional Bureau. S/he is accountable for the integrity, transparency and accuracy of recruitment and HR services, assuring full compliance with HR policies and procedures. The Recruitment Associate advises internal and external clients and managers on policies, guidelines and services and promotes a collaborative and client-oriented approach, sharing knowledge and best practice, including conducting training courses and coaching. Clients with whom there is direct contact may include UN Agency staff and other personnel in country offices as well as other units in UNDP. 

The Recruitment Associate is jointly responsible for meeting the agreed GSSC HR work plan deliverables supporting the overall HR Strategy. S/he supports the coordination of the work of the team, in order to meet the work plan deliverables.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.

Duties and Responsibilities

Administer and implement Recruitment Strategy and Plans in full compliance with Staff Rules & Regulations, UNDP HR Policies and Guidelines, to achieve the following results:

• Provide support to regular interaction with HR Focal Points in Country Offices on consolidated region-wide operationalization of recruitment strategies and plans.
• In collaboration with hiring managers in Country Offices, support the elaboration of recruitment strategies for each recruitment case.
• Ensure full compliance of HR activities with UN Rules & Regulations, UNDP policies, procedures and guidelines.
• Promote equity, transparency and consistency in the interpretation, determination, implementation and administration of HR recruitment policies, procedures and guidelines applicable to personnel.
• Support delivery of a high quality, timely and accurate recruitment service to enhance client understanding and confidence in GSSC HR as a credible HR service provider.
• Ensure accurate data management in Quantum.
• Contribute to the elaboration and maintenance of SOPs on candidate roster management for local/regional job vacancies and encourage the use of rosters for fast-track recruitments.
• In close cooperation with country offices, organize periodic calls for rosters for selected levels and typologies of expertise.

Provide Recruitment Services focusing on the achievement of the following results: 

• Implementation of recruitment processes including drafting terms of reference, provision of input to the grading/validation of terms of reference, vacancy announcements, screening of applicants, evaluation of candidate applications, gathering of candidate references, support to the organization of interview panels, finalization of candidate selection/approvals, and handover of completed recruitment cases to the GSSC Benefits & Entitlements Team and/or PSA Team for hiring, onboarding and contract management.
• Manage communication with candidates as it relates to the outcome of their applications.
• Input and tracking of all transactions related to recruitment processes.
• Contribute to the production of insightful recruitment analytics reports with regards to critical vacancies, taking into account UNDP’s corporate priorities of gender parity and workforce diversity.
• Maintenance and update of recruitment measurements and tracking systems.
• Maintenance and update of candidate rosters.
• Provide advice on the reduction of costs of operations and related costs to clients and partners. Assist Country Offices with the validation and timely recovery of charges related to recruitment services provided to projects and/or other UN Agencies.

Recommend, support and maintain knowledge management prescriptive content for recruitment, selection, and placement to achieve the following results:

• HR knowledge management distribution/ system contains accurate and comprehensive coverage of Recruitment, Selection and Placement matters.
• Identify the need for new and/or modified policies and practices and initiate or propose actions required. Actively liaise with relevant UNDP/UN entities to seek policy clarifications and/or identify agreed solutions.
• Conduct periodic training courses on local recruitments for Country Offices and the Regional Hub.
• Enable and empower the team through access to GSSC HR knowledge base and by sharing own knowledge.
• Regularly analyze the typology of job profiles required for projects at the Country Office level.
• Continuous learning and development for HR staff by pursuing own development and acquire new knowledge with HR best practices.

Required Skills and Experience

Education:

• Secondary education is required.
• A university degree in Human Resource, Business Administration, Public Administration, or an equivalent field will be given due consideration, but it is not a requirement.
• Specialized certification in HR is highly desirable.

Experience:

• Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant HR experience, including experience specifically in recruitment, at the national or international level is required.       
• Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of cloud-based management systems such as ERP.
• Experience in other areas of human resources management, such as benefits and entitlements administration, is highly desirable.
• Familiarity with interpretation and application of UN/UNDP policies, rules and regulations is highly desirable.
• Demonstrated knowledge of integrated HR management systems would be an asset. 
• Experience with talent acquisition software and platforms is meritorious.
• Ability and experience to collaborate with hiring managers to develop recruitment strategies is highly desirable.
• Track record of producing analytics reports, including proficiency in using data visualization tools and techniques to present complex information in a clear and understandable manner.

Language Requirements:

• Fluency in English (both written and verbal) is required.
• Working knowledge of another UN language is desirable.

Source: https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/job/19584