Regional Human Resources Specialist

tendersglobal.net

Job Description

This role has a regional focus and ensures compliance with DRC procedures and guidelines within the region. The role contributes to the development of regional strategies, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to country operations while overseeing activities with regional scope.
  • Functions as a specialist in Human Resources within the ME region
  • Provide overall advice, coordination, and support to Human Resources staff in the region
  • Ensure efficient support to the program in accordance with existing DRC policies and procedures
Duties and Responsibilities:
Recruitment, development, and people planning:
  • Drive and support recruitment and selection activities ensuring compliance with recruitment process.
  • Ensure proper onboarding process for new staff in regional office.
  • Ensure oversight and consistency in position titles and grades, across all field locations.
  • Support staff development activities including promoting the DRC Learning Catalogue
  • Lead or supporting HR Manager in providing People Management Training for all managers in the region.
Performance, well-being, and compensations & benefits:
  • Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept.
  • Lead the performance management process.
  • Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements.
  • Lead people well-being initiatives
  • Support implementation and review salary structure in partnership with the Senior Management team and HR in country and coordinate annual compensation review process and compensation adjustments as needed.
Human Resources Policies and Support
  • Ensuring the countries are following global processes, policies and the operations handbooks for HR and ensure they are always up to date.
  • Ensuring that global policies and regional frameworks are localized and are aligned with local labor laws.
  • Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
  • Work closely with HQ and country offices within the region to share information and provide support as required.
  • Support implementation of global HR policies and other HR projects in collaboration with HQ HR Partner and RO HR Manager
  • Ensure proper gap-filling for short time substitution if needed.
ERP DRC Dynamics System:
  • Maintain quality of data, perform quality check-up and regular clean-up of data for the regional office & COs.
  • Support COs with troubleshooting any occurring issues related to DRC dynamics.
  • Train new users on HR module, and new employees on the self-service module
Experience and technical competencies:
Required Qualifications
  • Minimum 3 years’ working experience in Human Resources, preferably with at least 2 years in a senior Human Resources role within an NGO, preferably in a regional position.
  • Demonstrated understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
  • Extensive knowledge of labor laws within the region preferably expert on navigating the labor laws on countries in ME.
  • Excellent skills in handling and advising on complex people management issues.
  • Experience in developing Human Resources strategies and policies and driving implementation.
  • Experience using an online system for recruitment and extensive experience working with ERP systems.
Languages:
  • Full professional proficiency in English

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