Regional Programs Manager – The Americas

ABOUT THE OPPORTUNITY

The Regional Programs Manager is a management position that can be designated to act as Regional Director (RD) when required and has programmatic oversight of a regional portfolio. The RPM is part of the Program Management Unit senior leadership team, which is led by the Regional Director and includes the Director of Business and Program Operations and/or Business Manager, and one or more other RPMs. It is crucial that the leadership team coordinates and collaborates efficiently. This position directly oversees multi-country and country-specific projects; ensures quality of program deliverables; and works with a wide range of USG, European and private funders to ensure continuity and growth of Internews programming in countries/regions of oversight. The Regional Programs Manager reports to the Regional Director and directly supervises Country/Project Directors and other program staff to ensure effective implementation of programs. In coordination with the Headquarters-based support staff, the Regional Programs Manager provides managerial support and training to the program teams as required and acts as a strategic lead in the development of new programs, in close coordination with the RD.

LOGISTICS

Internews has an office in Washington, DC which supports a hybrid workforce with staff working remotely, fully in-office, or partially remote. This is a remote-based role, and preference will be given to candidates based in Colombia; Mexico; or Washington, DC. Candidates based in the Washington, DC area who would prefer a fully in-office or partially remote role should feel free to express this preference during the interview process.

Applications will be reviewed on a rolling basis, so candidates are encouraged to apply soon.

OUR COMMITMENT TO FOSTERING A CULTURE OF BELONGING

We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socioeconomic backgrounds. We are an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities, and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

Implementation of Existing Projects

• Provide overall program management over a portfolio of projects, including ensuring that all supervised country portfolios and regional projects are meeting their goals and recommending program adjustments, as necessary.
• Maintain strategic awareness of major political and media developments in the countries where the supervised projects operate, as well as in the larger region.
• Analyze projects’ results and design interventions to address project challenges.
• Ensure that Internews fulfills reporting requirements to funders.
• In partnership with the business support unit, monitor expenditures and finances within portfolio.

New Business Development and Strategic Initiatives

• Design new programming in response to needs and opportunities identified in the countries of oversight, and potentially other countries or projects in the portfolio as assigned.
• Serve as a liaison with all key funders and key program counterparts.
• Represent Internews in external meetings and on committees.
• Develop plans for improvement and expansion of activities in the countries of oversight.
• Develop new projects and priorities in the region and keep abreast of program opportunities.
• Participate in new fundraising efforts to support projects in the countries of oversight and beyond.

Staff Management and Operations

• Provide mentorship and coaching to Country Directors/Project Managers and program support/project implementation staff as needed.
• Establish and maintain effective and regular communications with supervised country and project leads.
• Oversee employment planning, assign and direct work, assess performance, address complaints, and resolve personnel issues within the region.
• Liaise with HQ Administration/Accounting teams and support unit to ensure Internews policy is being upheld in the supervised regional and country offices.

Organizational Responsibilities

• As a member of the PMU Leadership Team, the RPM may be requested to fill in as acting Regional Director, as needed.
• Actively participate in the PMU Leadership Cohort, engaged in identifying and solving problems for the organization.
• In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.
• Model and support a positive organizational culture.

QUALIFICATIONS WE’RE LOOKING FOR

• 10+ years’ experience in international development, media, and/or nonprofit fields, with country program management experience and experience in challenging operating environments strongly preferred.
• 3+ years’ management experience, including strategic planning, resource management, and recruitment and mentoring of project management staff; experience in country-level implementation strongly preferred.
• Proven experience managing projects funded by US and/or European agencies or international organizations.
• English and Spanish fluency in writing and speaking.
• Previous work experience with USG programs and projects.
• Experience creating and monitoring project budgets.
• Experience developing successful proposals for major international donors.
• Excellent communication skills: speaking, writing, and listening.
• Demonstrated interpersonal skills including diplomacy, tact, and the ability to negotiate.
• Demonstrated leadership skills and ability to mentor and develop seasoned professionals.
• Proven analytical and problem-solving abilities.
• Proven ability to work both independently and as an effective team member.
• Proven ability to prioritize and handle multiple ongoing assignments.
• Proficiency with MS Office.
• Proficiency in additional languages required for the region.
• Ability to travel up to 25% of the time.