Registrar Systems Operations Support & Systems Developer

Updated: Mar 15, 2024
Location: Remote-Campus
Job Type:
Department: OIT/Ent Student Mgmt Systems

Job Opening ID: 66324
Reports To: Registrar IT Lead
Working Title: Registrar Systems Operations Support & Systems Developer
Department: OIT/Ent Student Mgmt Systems
Bargaining Unit: 99
FLSA: Non-Exempt
Payroll Job Code: 007299
Job Location: UCI Campus- Irvine
Percent of Time: 100%
Work Schedule: 8-5, M-F
Employee Class: Career

Position Summary:
 
The Enterprise Student Management Systems (ESMS) unit within the UCI Office of Information Technology (OIT) provides support for the systems and applications used by six large, complex and mission critical business units: Financial Aid and Scholarships, Financial Services, Graduate Division, Office of the Registrar, Summer Session, and Undergraduate Admissions. The support provided includes daily operational support, monitoring, incident management and troubleshooting; new development, maintenance, upgrades, and enhancements to a diverse group of complex in-house developed applications, systems, integrations, data extracts and reports; and support for third-party software products and their integration with other systems.

Under the supervision of the Registrar IT Lead, the Registrar Systems Operations Support & Systems Developer applies professional programming concepts for small to medium-sized projects or portions of larger projects in support of the Office of the Registrar. Serves as an operational contact for Registrar system service incidents by resolving and escalating of service tickets as they are assigned to the team. Resolves a variety of programming design and implementation issues. Works on programming assignments of moderate scope where analysis of situations or data requires a review of a variety of factors.
 
 
Total Compensation:

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits .

$29.26 – $51.29 (Hourly Rate)

Department Website:

https://www.oit.uci.edu/org/esms/

Required:
 
Minimum one (1) year of professional experience with Java programming language. Minimum one (1) year of professional SQL development experience (preferably T-SQL). Minimum one (1) year of professional experience with Object-Oriented Design and Programming Minimum two (2) years of experience in a technical support role directly interacting with end users or customers. Preferred One (1) year of experience with operational support of custom developed systems. One (1) year of experience with operational support of vendor systems and/or integrations. Experience using a ticketing system (ServiceNow, Remedy, Footprints, ZenDesk). Experience using DevOps tools (e.g. Jira/DevOps/Slack/Trello).
Bachelor’s degree in related area and / or equivalent experience / training.
 
 
Knowledge of secure software development. Intermediate skills associated with the design, development, modification and deployment of software, including object-oriented programming concepts, specifically for Java. Knowledge of other IT related areas. Demonstrated software repository skills. Experience with common programming tools. Demonstrated ability to follow software specifications. Demonstrated testing and test planning skills. Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Adhere to OIT’s cultural values: Collaboration, Respect, Trust, Transparency, Quality, Inclusiveness, Customer Centricity, and Learning and Growth. Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Commitment to learning, growing, and applying gained knowledge to improve systems and processes. Demonstrated problem-solving skills. Experience with identification and use of code libraries and open-source forums. Experience coding in scripting languages such as perl, bash, python, etc. and interaction with Cobol programs. Working knowledge with databases and SQL. Demonstrated ability to create and modify moderately complex queries. Working knowledge of formal SDLC methodologies (Waterfall, Agile, Scrum). Working knowledge of version control software for branching, merging (preferably Git).
 
Preferred:
 

• Experience using Unix operating systems.
   

Special Conditions Required:
 

• Must pass a background check. 
• May be required to work overtime, as needed. 
• Position eligible for hybrid remote work (partial remote/partial on-site). 
• Must reside in California.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page – https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy .
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or [email protected]

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